When we first arrived there was too many people at the counter with two of them asking for information when checking in. Once we received our keys went to the room to be a little shocked of how outdated the room was. The jetted tub was not intended for two people not did it look sanitary to use (jets where water comes out look uncleaned), not to mention the carpet was pretty old where the fringes were coming out. Sitting g chair pretty old.. not enough light in the room even with 3 lamps. Tv worked when it wanted. Appliance looked used and not cleaned. Bathroom was missing the bath towels .. unless the half sizes ones were meant to be the bath towels.. not for adults maybe for kids. Also a little fabric softener goes a very long way! Tub and shower head need updating. Bed and/or pillows were not very comfortable.. likewise on the comforters and sheets fabric softener makes it better because the smell and roughness made it ver uncomfortable. The window opened when we looked out the window we found empty cans of beer.. not sure if that was the intention for this. Small improvements make for better reviews and better stay.. not sure who the new management is but hoping they can apply some of the remarks for those who stay in the future.