The Jewel Hotel, New York

I have stayed in the hotel before and there was a problem - see the review on ************* (basically it said that the chair in the room was broken, not only would it not be replaced, but other rooms could not be changed , I checked online and found that there were plenty of rooms!) At that time, I called the front desk seriously and asked to talk to their manager on duty before I was changed. This time I booked through Ctrip to extend my stay after one night elsewhere. I had already stayed in the room before extending my stay and left a lot of cosmetics on the sink. It was obvious that this room was not up to standard. He Jian, [hung up the Do Not Disturb sign], when I went to the hotel area to check in again at 2:30 pm, she told me that the room had been cleaned. The trick this time was that the cleaner "threw away" my bottle of Chanel and some other odds and ends on the sink. I am a Ctrip Black Diamond VIP. I have been studying in the UK since I was a child and have been traveling internationally for so many years. This is the first time I heard that so many valuable items can be thrown away as "garbage" by cleaners on the sink? ! I reasoned with them and asked to cancel the order. The woman at the front desk also said that they clean up as a matter of course and informed Ctrip customer service that it was "policy". I wanted to ask the health department and she said they were unwilling to accept it? ? ? So hotels around the world no longer need to hang "Do Not Disturb" signs, right? Entering the room without permission, without calling to contact, and things disappearing - what is this? ? I specifically went to look for the trash cans in the cleaning rooms in the corridors on the 15th and 14th floors. The video showed that there was no Chanel. I would like to say that in business nowadays, they are indeed used to deceiving consumers. I want to say that the "policy" is strict. Who makes the policy? Policies represent business, and every commercial organization must respect local laws. New York law protects tenants’ rights and warns hotels that do not abide by state laws. How dare they continue to charge me for entering the room and taking (throwing?) other people’s things at will? ? Judging from various performances, there are problems with the management and personnel of this hotel. Not to mention, when I stayed for the first time, they asked me: Are you Asian? It is recommended that Ctrip develop a rating function in the next few years to see which overseas hotels have the most serious racial discrimination and which ones are more sincere and polite. There have been so many changes between 2016 and now. When I was in Cambridge, England, I never encountered anyone who lied so unprofessionally. Ctrip customer service did not mention the legal content when communicating with them. They only focused on policies. You will eventually understand that doing business cannot be illegal.