New York Staten Island Hotels

The room is clean and tidy, and the service staff are friendly. When I checked in, I gave a room that hadn't been cleaned by mistake, but immediately adjusted and apologized after communication. Meals are not very convenient, except that breakfast is served, others have to rely on takeaway.

When you stay at Days Inn By Wyndham Staten Island in Staten Island, you'll be in a shopping district, within a 15-minute drive of Cape Liberty Cruise Port and Staten Island Ferry St. George Ferry Terminal.Featured amenities include a 24-hour front desk and an elevator.Make yourself at home in one of the 60 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.

Multiple issues with our stay. 1-SAFETY: I don't understand how the property obtained a certificate of occupancy. (A) Room doors stick such that one needs to use two hands to yank on the door to open it. This presents a very obvious fire safety issue as it makes egress difficult in case of emergency. When entering the room, I risked injury to my shoulder trying to open the door. [This also presents a security issue, requiring guests to yank hard on the door to ensure that it has closed fully and locked.] (B) Elevators repeatedly stuck, requiring opening of the doors to resume operation. When operation resumed, elevator made abrupt movement which was disconcerting, not only to me, but to other guests. 2-Staff member who checked us in was rude; didn't tell us details about the breakfast, didn't explain the $35/night security deposit, just overall surly and very atypical of a Hilton property experience. 3-Price: I was under the impression that Hilton Honors members booking direct on your website/through app had the best pricing. If so, why did my sister-in-law who booked through a 3rd-party site not only pay less than we did, they were eligible for cancellation at that rate (which we would have had to pay even more). The property is dangerous, and not what I expect as an Honors member for many years. They need to do better.

There is a lot of free parking and parking is very convenient. The hotel is closer to Newark Airport and UBER is about 60 knives. Breakfast is buffet, 16 knives per person.

My room had a nice view. I originally booked it for four nights, but I couldn't check in due to something unexpected. I applied for a refund and the hotel agreed. But one thing that made me very angry at the time was that the staff didn't lock the door for me after house keeping was completed. I went out at noon and came back at three o'clock in the morning. There was no theft or anything like that. The ice machine was right at the door of my room. There are so many people coming and going that it makes me scared just thinking about it!

Room was clean but water machine and went working and the blinds on windows were broken as the handle to close them was missing. Also the amenities changed and they’re not as good as previously no razor or toothbrush in room unlike the Conrad in London

Despite having prepaid for my stay the hotel billed me each day! Advised their representative at the front desk who advised that it was their error and it would be corrected. A week later and no correction!!

Room wasn’t always cleaned, sometimes everything was just brushed under here and there to hide it away. Had to call to request the room to be cleaned every other day. Extremely slow lift and at peak times you would have to wait at least 10-20 mins. Staff was good, location great.

The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They

Hotel was a short walk from Times Square etc but still plenty of amenities nearby. Slight issue on check in but this was resolved promptly. Fabulous art deco style hotel and subway right outside. Penn Station and Madison Square Garden are a stones throw away. Room was smallish, like most but clean and maid service was great. Only had breakfast in the diner on the last day but food was excellent and so quick.