Upon entering the girl at the front desk was super friendly. Our room wasnt ready yet so she gave me the wifi and brought out fresh baked cookies which was super nice of her. The lobby was really nice. When we got to our room however, it was noisy and the beds were very uncomfortable. We went to the pool wanting to use the spa and the spa was gone and covered up. We went to leave to get dinner and when we came back there was some very unsavory people being let into the side of the building and we just didn't feel comfortable there anymore. So we booked another hotel and left. Like i said staff, amazing. Property & amenities leaves a lot to be desired.