Orange Hotel (Lomond Global Park Store, Ningbo Southern Business District)

The room was excellent, and the entire hotel felt exceptionally clean. The check-in process was smooth, and the staff were incredibly kind and welcoming. When I noticed the bedsheets had a slight odor, they were changed immediately without any fuss. The housekeeping staff were also wonderfully friendly and sweet! They even bid us a warm farewell when we checked out. The front desk surprised us with some complimentary snacks. We absolutely adored our stay! Their thoughtful gestures truly enhanced our entire trip.

Cleanliness: Very clean. Facilities: Modern. Service: The young man at the front desk provided excellent service.

The young lady staff member was very friendly and welcoming. The hotel also offered complimentary snacks for the children.

The service was incredibly thoughtful and attentive; the staff were always ready to help, making us feel genuinely cared for. The facilities were in excellent condition, ensuring a very comfortable stay. The breakfast spread was extensive, offering a wide variety of options, and the hotel boasted superb views.

The room was spotlessly clean, the service was excellent, and the facilities were also very modern.

The room's AI assistant, with Xiaodu voice control for the in-room amenities, was incredibly convenient.

It was spotlessly clean, the service was fantastic, and breakfast offered a great variety.

An absolutely dreadful experience. I would have switched hotels immediately if I hadn't been burdened with so much luggage. My main points of dissatisfaction are: 1. Despite clearly paying for breakfast at the front desk, there was a complete internal communication breakdown. I was made to wait and repeatedly question staff at the restaurant entrance just to be seated. I mean, I had already paid for it – was it really necessary to make such a fuss over two meals? On top of that, the breakfast variety certainly didn't justify the price; it felt like a total rip-off. 2. The room's curtains weren't blackout, allowing bright light to stream in first thing in the morning, which was extremely uncomfortable. 😭 3. The room's cleanliness was also subpar.

The hotel staff provided excellent service, and the ambiance was very pleasant. Our room was spotless, completely controlled by smart devices. A cool perk was the robot room service! The front desk staff were incredibly polite, and the breakfast was absolutely delicious.