Holiday Inn Express & Suites Shippensburg

My husband and I stayed here a few weeks ago and we were already in the process of planning our next trip prior to our last visit and because our stay was so nice we came back. Our last stay our only issue was the door handle being super loose. This time our handle wasn't loose, but it it was harder to open our door. We would have to scan our key card multiple times before we could even get it open. The room was 226. We last stayed on the 3rd floor and our room was a really nice king sized bed. We had the same thing on the 2nd floor, but this room wasn't as nice. The alarm clock was plugged in but broken. It wasn't on and the screen was broken. A pink lamp on the desk looked as if the plug was broken at some point and was repaired. You could see the chair and foot rest were worn down and didn't look nice or comfortable to sit in. Our issues were mostly cosmetic and didn't really interfere with our stay. It was just a noticeable change from our room on the 3rd floor. We had noisy kids running around all night in the room above us. The dogs that stay in this hotel are more well behaved than the kids that stay. The staff is always super nice. I appreciate the breakfast in the morning. The shower is super nice and has great water pressure. Those door handles/key card scanners really need to be looked at, though. It's a pain trying to get in the rooms.

We went to Shippensburg for a concert and chose this hotel based on the reviews and price and location. We arrived just before check-in and was greeted by Abby at the front desk. She was very friendly, helpful, and professional. We got checked in and headed to our room; it was very clean and we had a good night sleep on the comfortable beds. The next morning we had breakfast, which was very good. I would recommend this hotel and would stay there again if in the area. The only negative thing I can think of was renovations but that it only to improve a already great hotel.

Nice stay. Suite was ample and we utilized it. Breakfast was excellent with friendly service. Conveniently located

Very comfortable beds & good coffee with avg breakfast. Premade but it was good pool was under renovation so no bueno

Pool was closed as well as hot tub and was not aware, the bathroom door did not lock, the water pressure was bad and cosmetically the furniture in our room needed replaced. I was charged an extra $25 that I was not aware of as a hold.

The pool was down. This was of my priority that there was an indoor pool. I was bummed out.

We've stayed at multiple places in this area when visiting our daughter at college. This by far, our favorite! Clean rooms and pool, friendly staff, great food... ALWAYS A GREAT EXPERIENCE.

The room was nice and the breakfast was ok. The problem was that the staff, at first, gave me keys for a room that was already in use by someone else. Imagine my surprise when I opened the door and saw someone else’s belongings on the bed. It makes me leery of using this holiday inn express again.

Although the staff couldn't have been nicer, there were things that needed to be fixed but no one to fix them