Hotel Crown Hills Okaya

Although the hotel is a bit old, the service is good. They offer a self-service breakfast, and on the second floor, there are rare free washing machines and dryers. It's also not too far from the train station.

This was my first stay at your hotel, and it offered excellent value for money. The staff were very friendly. Although we arrived after breakfast hours, the staff warmly welcomed us. While there wasn't much food left, we still had a very satisfying meal. Thumbs up!

The breakfast was delicious. It was also great to see Lake Suwa from the room.

I think I was bitten by bed bugs; it's so itchy! Please keep the beds clean.

Free parking is a great bonus.

The hotel is old; the tables and carpets weren't clean enough, and the mattresses were a bit hard. The free breakfast was a plus. For some reason, there were mostly men staying there, but that's probably related to the cheap price.

The staff provided excellent service. The restrooms were clean and the facilities were complete.

Opposite the reception desk, there's a pile of tools and toiletries available for borrowing. Pajamas are also available for pickup near the elevators on each floor, and washing machines are free to use. The public services are excellent, and the breakfast is delicious. Very good!

I used this hotel during a motorcycle trip. There are restaurants nearby, so I didn't experience any particular inconvenience. I would like to use it again.