Guest User
June 16, 2024
Having visited last August, I was looking forward to staying again this June, only to be disappointed on this occasion. This hotel is a 5* with a very corporate feel to it. We had a sea view room on the 5th floor and yes you can see the sea from that room. The breakfast for a 5* establishment was lacking in variety and choice eg, no egg/omelette station, no table service for coffee and tea (had to use a machine), waiting staff in restaurant had limited English. Pool area clean and tidy, sun loungers round the pool are very cramped. Pool bar food was good, variety of drinks and catered well for all. Majority of staff were sullen. Parts of the hotel feel very tired and in need of updating especially the rooms. The room we had felt like a 3* hotel room, very basic facilities, however if a fluffy dressing gown and slippers make up for everything else it's laking to make it 5*, then this is a 5* hotel. The turndown service at night happened between 4-5 pm every day, which in my opinion is far too early. Overall, the hotel is lacking qualities that make a hotel a 5* establishment. I have stayed in many hotels with a 5* rating around the world, and sadly this establishment does not live up to those standards.