Driving to Orlando, FL from Ottawa, ON, we chose Days Inn for our two overnights. Never again. Feb 2, 2023, Days Inn at Carlisle, PA. Room OK but the ground-level sliding door did not latch and lock properly. We wedged a travel brochure in the track to deter access from outside. Feb 3, 2023, Days Inn at Orangeburg, SC. Light above the bathroom sink not working, cover was removed, the worker’s tools still there. There was no wi-fi and no phone so walked to the front desk. Clerk said she only gives out the password but not responsible for the technology. Then we noticed the smoke detector was missing, just wires hanging. By then we were too tired to request a room change. But there’s more. After breakfast we returned to our room for an early start to our 3rd day on the road and found neither of our pass cards would work. Our bags locked inside and no one could let us in. Two front desk employees tried their master pass cards and even made up new ones but nothing worked. They tried to reach the owner but he was not available by text or phone and not returning messages. They finally guessed the combination of the safe where a pass key is kept, but it didn’t work. After 45 minutes, the staffer had given up but we kept fiddling with the pass key and finally managed to unlock the door. We quickly gathered our things and got under way on our much-delayed departure. We regret wasting money on that room. The clerk said the unavailable manager is the only one who could consider a refund. We reached out to him, also to Days Inn HQ but have heard nothing. We stayed at other hotel chains on our return trip. P.S. We highly recommend Comfort Inns.
Excellent
102 Reviews