Cost- It is not until after booking this non-refundable hotel that you are told there is a £50per night per room fee. This is payable on arrival at the hotel. For us this meant £700! On checkout they tried to charge us £50 for the free internet!
Staff- Most people in New Orleans are very friendly and the staff here are for the most part very friendly. However this should not be confused with efficient. The reception and cleaning staff smile a lot, but things do not get done.
Housekeeping- This is done every other day so in our 7 day stay they came 3 times. This is not what you would expect from a hotel in this price bracket. When they do come they make the bed and change the towels (if they remember) nothing else. This meant the floor wasn't swept the sides weren't wiped and the bins were emptied if they were full or you asked. Again unacceptable at this level.
Food- The food is terrible. There is no other way to describe it. On the first morning a guest had to stop a staff member from filling the fridge with out of date yoghurts. The plates are polystyrene and the cutlery is plastic, there is no seating so you need to sit in the lobby. Most guests collect the food and take it to their rooms. The food on the plane was far superior to this. The choice is very limited. Everything, apart from the scrambled egg and sausage, is in a packet.
Location- derelict hotel to right, public parking lot to right. Homeless tent village 100 yards with overpass above it.