Osaka Konohana Ward 4-star Hotels

One of the spacious hotel stay in Japan! Because most hotel room are maximized with little space left for lugguage and little walking around. The amenities were great to the extent that I was looking out for them in pharmacies~ Best stay ever and will definitely return again!

First off, this is not a 4 star hotel. The hotel lobby LOOKS like it would be 4 star, but I’d say this is 3 or possibly 3.5 at most. The good: It is situated directly across the USJ entrance. Short walk to and from the park, and if you have a park view room you have a great look at the park and all the people lining up at 6 am to get into the park. You also get discounts at the Wolfgang Puck downstairs in the building. The bad: 1. Luggage forwarding is from 9 am to 1 pm. We had to check out the next day at 630 am, and had gone to the park the day before where we purchased tons of merch for the kids and friends back home, but were stuck not being able to use the hotels service for luggage transfer. For comparison, the Keihan hotel next door had luggage service available in the evening, but only offered it to their own guests. The Hotel Kintetsu nearby also offered evening luggage transfer. All the Lawson convenience stores nearby also had the service available (which is what we used). But the so called premier USJ hotel near the park entrance? You get the ridiculous 4 hour window from 9 am to 1 pm. Do better Park Front. 2) The best room looked like a cheap Vegas room. There was a sofa much too small for the size of the room, a small table, and a whole lot of empty space for… not sure, actually. No iron in the room. The mini fridge worked great, so there’s that I guess. Also, no drawers or dressers, which would have been great filler for all that empty space above. 3) Laundry service was suboptimal and somewhat embarrassing. They provided a small laundry bag in the room, and when I called to request the service was first told to use the coin laundry on the floor. As I had a busy day ahead and didn’t want to waste time with that (also there is ONE machine that washes and dries on each floor), they instructed me to bring my laundry down to the lobby (!!!). At the lobby, they then asked me to take out each item so they can see it and itemize them. This is after I filled out the form indicating what I was including in the bag. But I guess it would be better for me to take out each item in front of guests checking in and walking through the lobby so they can confirm? Maybe the other hotels I stayed at in Tokyo and Kyoto did it incorrectly when they had someone came to my room, picked up my laundry and form, and then dropped it off in my room when done. Also, they ended up not wanting to wash some of my wife’s undergarments because they were afraid they would damage it since had lace (assumption on my end, not sure why else, really). 4) Leaving the hotel the first day, the front desk assisted in getting a taxi, and directed me to the 2nd floor where a car drove up to get us (this was good). On the day of checkout we called an Uber Taxi and waited in the exact same spot, only for someone to tell us we were not at the taxi pickup spot, and had to go out to the side in front of… Hotel Keihan to get the cab. Silly us for thinking we would get a ride a) in front of our hotel signage and b) in the same location we got a cab a couple days prior (albeit with the hotel’s assistance). 5) Check in experience: when we got in, there were staff members running around with luggage. Thinking they would help us with ours (spoilers: they didn’t), we were instead told to bring our own bags upstairs to the 3rd floor. After checking in, we were told to bring our own baggage to the room. Even the Disney resort took care of that for us. In retrospect this was a harbinger of what was to come. Maybe we expected too much, as prior to this stay we were at the Bellustar in Tokyo, Garrya Niko Castle in Kyoto, and Disney’s Hotel Miracasta. The stay could have been so much better if we didn’t feel that, for a supposed 4 star premier hotel, we expected the same level of service and amenities.

Conveniently located within the USJ Citywalk, this hotel was a great value for my money. I liked that I could grab food before and after my park visit without needing to walk too far. It's also steps away from Universal City Station, so you can easily take the subway to other spots in Osaka. Don't forget to grab your station stamp as a free souvenir. The staff were very friendly and allowed me to store my luggage after checking out so I could go shopping before my flight back to Shenzhen. The only downside is that the in-house onsen doesn't allow tattoos, and mine are too big to cover. Did I mention the cool hotel views? Definitely my favorite view next to the Disney hotel a few days prior. Thank you for the comfortable stay!

What more could a theme park enthusiast like me ask for? I have the most perfect view of Super Nintendo world and it is just outside my room’s window! Night view aside, the hotel offers a wide array of services, and there is even a public hot spring for their guests to enjoy! Imagine this, after having to queue for hours for the rides at USJ, soaking in the hot spring is the perfect way to end your day. Furthermore for those of you who have missed a couple of merchandise at USJ, fret not, as right at the hotel lobby there’s a USJ store as well! Not to mention, the staff is extremely helpful and friendly which really makes the whole experience a memorable one. Will definitely be back when I’m visiting USJ for my next vacation.

The hotel is clean and spacious. All the amenities in the room are of good quality. Even has room/fabric freshener 😀 The service is smooth and client friendly. It’s run very efficiently. Will come back again for sure

⭐⭐⭐⭐⭐ Exemplary Service and Convenience! Our stay at Oriental Hotel Universal City was perfection. The seamless check-in process and warm welcome set the tone for an incredible stay. The hotel's direct access to Universal Studios Japan was a major plus. The exquisite dining options and impeccable amenities made us feel pampered throughout.

Excellent location - right outside the universal studio train station. Super easy to get to the universal studio entrance, and easy to grab foods and drinks as there are plenty of restaurants and convenient stores outside the hotel, and on the way to the entrance of the universal studio Japan.

Very expensive but God damn, they really do be hiring people that speak either English or Chinese together with Japanese! And oh my, there are just so so many staff that do! Whether that be front desk, or even housekeeping! The only ones that really don't are the ones in the restaurants or in Melissa (where they sell bread and other good food!) Or the mall downstairs! The dessert lounge weren't too friendly either but they all seem to be extensions of the hotel! Overall, great experience except for the fact that the rooms are indeed tiny and compact cause that's what we booked after all - but aside from that, all the amenities were great, toilet was big and movable in and you really have anything and everything you need already there! Only issue is maybe that some things here are pretty outdated though it's a 5 star hotel! But overall its truly worth the price though I don't reccomend staying all the time unless you wanna burn a hole in your pocket heh! But one great thing is that they are truly commendable in terms of holding events and catering to hundreds of guests for the really really big ballrooms. That's a huge plus.

Fantastic location - 20 minutes walk south to Shinsaibashi with all the amazing food and little shops. 20 minutes walk north to Umeda with more ‘proper’ restaurants. Service was great - housekeeping and reception desk were fantastic and polite, really helpful with just everything, be it luggage, calling a restaurant to check availability or heating up food from the markets. Room was clean, no issues with anything. Heads-up: bring a power board if there’s more than one traveler due to lack of power outlets in the room - only had one easily accessible.

The room we stayed smelled like cigarettes or curry. But the front staffs & location of the hotel was perfect. We will recommend to our friends & surely will stay again in the same hotel, when we come back but hopefully, not the same room!