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5 star

The St. Regis Osaka
4.5/585 Reviews

The St. Regis Osaka

Osaka Station/Umeda/Yodoyabashi/Hommachi Osaka|1.11km from Obento Plaza Tsukamoto
Concierge: We emailed the hotel weeks in advance of our stay to assist with bookings. Weeks would pass before they would respond, and multiple follow up emails were required to get a response. They did successfully book one 3 Michelin star restaurant to which we owe them significant credit. However, when we arrived and asked basic requests such as where to find restaurants or stores, the concierge was usually very short and had no suggestions. We were better off consulting Google maps. And this for a 5 star concierge service? In addition, the English skills of many of the concierge staff were extremely limited. While I know some Japanese, it should not be required at a hotel of this calibre. In fact, when visiting Japan, a 5 star hotel should have fluent English speakers for most front facing staff. Hotel Condition: The hotel has significant and noticeable wear and tear. We were in a Grand Deluxe Suite and when I arrived, a man was literally gluing on a piece of the door that had torn off. The woodwork throughout the suite was heavily scratched and dented including tables. The carpet was worn thin, and the sofa's velvet exterior was worn. In any event, for a hotel suite whose copay was $500+ per night, this was disappointing. Check out Process: The check out process was extremely troubling and disappointing. We asked for a Butler to assist with bags multiple times, and even after 45 minutes they did not come up to our room to collect our bags. This resulted in us having to drag our bags down to the lobby ourselves, as we were rushing for a Shinkansen train. Normally, this would have been fine, but we had a lot of luggage. The significantly wait time for luggage assistance is not characteristic of a St. Regis. Hidden Taxes and No Final Folio Provided: The hotel has some hidden taxes associated with rooms that have copays for upgrades. While we expected to pay 50,000 yen per night + about 37,000 yen in total taxes (about 5600 yen per night in tax), we did not expect too many additional taxes. Yet there was another 6500 or so taxes per night in taxes we were assessed. Even after numerous attempts, the hotel never sent a final folio nor explained the charges which is all I asked. General Impressions: The hotel seems poorly managed with a ”choatic” vibe in which there is not only no personalized guests are vying for the attention for concierge staff who are stretched too thin with minimal English skills. While I understand this is a busy time for the hotel, the hotel should not be having any difficulty meeting basic demands of elite members even when they are at capacity. The hotel felt more like a 3-4 star hotel than a St. Regis. Among St. Regis hotels, this one was a major disappointment.

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Explore Guest Reviews of Hotels in Osaka

Searching for hotels near Obento Plaza Tsukamoto? Compare room rates and reviews to find your ideal stay.
Chateau Minamisenba
0/50 Reviews
Osaka Station/Umeda/Yodoyabashi/Hommachi
The space is large and the location is close to the subway station.
Yiyihouse Shinsaibashi
4.6/531 Reviews
Osaka Station/Umeda/Yodoyabashi/Hommachi
Get off at Nagahoribashi Station, exit from Exit 1 and walk for four to five minutes. It takes more than 20 minutes to walk from Dotonbori and about 12 minutes from Shinsaibashi. There is a nice noodle shop opposite the B&B, and the convenience store nearby is also very convenient. The entrance is relatively hidden, so you can walk by without noticing. You can check in and check out with your keys at the door. The room is very neat and clean. Although it is not big, it is enough for two people to stay for a while. There are enough towels, slippers, shower gel, shampoo, conditioner, and toilet paper. It's better to bring your own toothbrush and toothpaste. The quilt is too thick. It's very hot in November this year, so it's a bit hard to cover at night. This time I settled in Osaka very smoothly, and yiyi house is highly recommended.
Lite House Shinsaibashi Ⅳ
4.1/526 Reviews
Shinsaibashi/Namba/Yotsubashi
The room was large and clean, which was nice. However, there was dust on the sofa and it was unmanned, so it was a bit inconvenient because I stayed for several consecutive nights and they didn't provide cleaning or towels. It was quite nice because it was 5 minutes from the station. It was nice because the room was big and clean. But there was powder on the sofa and it was unattended. And it was uncomfortable because they didn't clean or give me towels after one day. It was pretty good because it was 5 minutes away from the station
Stayat Osaka Shinsaibashi East
4.2/548 Reviews
Osaka Station/Umeda/Yodoyabashi/Hommachi
The location is about seven minutes away from the subway exit, easy to find and acceptable. The hotel building is quite new, and the in-room facilities are complete, including toothbrushes, shavers, and hair dryers. There is a small kitchen for simple cooking, and all the utensils are needed are chopsticks and dishcloths. The bathroom shower water pressure is high. Check-in and check-out are all self-service, and the procedures are quite cumbersome (for example, you have already uploaded a copy of your passport when confirming the reservation, but you have to upload it again when you check in, which is very time-consuming). The hotel sent out a lot of email reminders before check-in, but they were all in Japanese (I personally think that if you want to attract foreign guests, please add an English version). In addition, the hotel issued some confusing restrictions (such as not being able to go out of the terrace). There was a strange smell in the room when I checked in, and it didn't go away after staying for three nights.
leopard Shinsaibashi
4.5/5128 Reviews
Shinsaibashi/Namba/Yotsubashi
Clean and spacious room with private balcony. It is about 800 metres from Daimaru Shinsaibashi. The management office is on 2nd floor and they are nice and helpful people. My room equips with high speed wifi, microwave oven, refrigerator, stove and even a washing machine. However, the only downside is lacking a TV set. Overall, I would highly recommend this hotel.
Hotel Ekichika Nagahoribashi
4/525 Reviews
Shinsaibashi/Namba/Yotsubashi
Shinsaibashi shopping street is walkable. Nearby Kuromon market. Perfect for Osaka shopping trip. Getting there: Nagahoribashi station is just next door but no lifts - difficult if you have heavy luggage. Take Shinsaibashi station instead and walk a bit to the property. Lobby is not obvious - looks like a restaurant. Look up the buildings for the green hotel name sign. Breakfast is excellent with lots of options but same everyday - 2 soup, Karaage, Smoked Salmon, Hashbrown, Rice, Congee, Rolls, Bread, Cereals and selection of drinks. Stayed in a small twin room. Everything is adequate and comfortable. No bidet in the toilet.

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Osaka Travel Guide

New and popular hotels in Osaka recommended by Trip.com. Planning a trip to Osaka? You can stay 3-5 days at hotels in Osaka without running out of things to do. While traveling to Japan, Osaka is one of the most popular destinations.

Though there is no civilian airport, it's still easy to take a bus or train to reach Osaka. Travelers from all over the country often take the train to Osaka to spend their vacations or attend conferences.

Trip.com offers discounts of up to 20% on 959 boutique hotels in Osaka. When looking for hotels in Osaka, there are likely good options at a nightly budget of just 74 USD. There are 16 five-star hotels in Osaka at an average price of 183 USD per night. There are 45 four-star hotels in Osaka at an average price of 91 USD per night. There are 248 three-star hotels in Osaka at an average price of 73 USD per night. There are 222 two-star hotels in Osaka at an average price of 68 USD per night. There are many well-known chain hotels in Osaka. Those who favor Hilton can choose a hotel under its name. If the comfort level of your trip is important, there are many choices in Osaka, such as hotels under the Hilton brand. The Bridge Hotel Shinsaibashi Osaka is one of the most popular hotels in Osaka. Many tourists also stay at Candeo Hotels Osaka Namba.

There are quite a few famous attractions in downtown Osaka, such as Kitashinchi, Osaka City Office. If you want to spend a fun vacation with your family, locals recommend visiting Nagai Park, Cosmo Square, Intex Osaka. The most famous attractions locally are Universal Studios Japan, Umeda, Shinsaibashi. Upon departure, you can head to popular commercial areas like Daimaru Shinsaibashi, Osaka Takashimaya to buy souvenirs or travel accessories.

Average Temperature

• January to March: 8.9°C during the day, 5.24°C at night

• April to June: 21.59°C during the day, 17.31°C at night

• July to September: 29.12°C during the day, 25.31°C at night

• October to December: 15.51°C during the day, 11.66°C at night

Average seasonal Rainfall

• Spring: 67.3 cm

• Summer: 153.9 cm

• Autumn: 143.1 cm

• Winter: 71.1 cm

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