Lvyouzixunshi
May 12, 2024
The hotel I booked for the customer included breakfast when I booked it, but when I checked out, they asked the customer to pay for the breakfast. The customer took out the Chinese confirmation form and said he couldn't understand it. They asked the customer to provide an English confirmation. I was puzzled. The system between Ctrip and the hotel must be connected in English. It is unlikely that details like breakfast were left out during the connection! The hotel is a bit pretentious! Finally, after a lot of trouble, we found the English confirmation form and it was over! So those who say that foreign services are better than domestic ones, wake up!
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