Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Nov 10, 2025
Guest User
Standout was the unique rooms which are extremely private, spacious and beautifully designed along the lagoon. Personally I didn’t quite understand the ‘Butler’ concept and found some of the comms style a bit frustrating.
The other standout was the ‘Day of the dead’ celebrations. The property was decorated beautifully and very well organised. The opportunity to also participate was great as we felt emerged in the festivities. It would have been nice if the dinner package also included the face painting.
More broadly the property is set within mayakoba so you can explore the grounds including the other hotels and it was fun to explore on the bikes.
The only other thing to be aware off is also this is the more premium / exclusive hotel in mayakoba it’s still geared towards families or at least there where quite a few kids around. Finally don’t have high expectations of the beach it’s tiny and there isn’t much space.
If you want high end luxury visit Maroma.
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Price per night from:THB 23,171
Posted on Oct 13, 2023
Youhan
The property was amazing. You feel like you're in a paradise in the middle of the jungle.
The food was great and the service was top notch.
Only thing was some people had a bit too much fun at the pool and had accidents that made everyone evacuate the pool for cleaning, but there are other pools and lagoons that you can relax in to make up for it. Make sure you try the fish tacos at the restaurant by the beach and the roof vegan restaurant was also great for breakfast.
Also make sure you go to XPLOR.... it's so well made... and we had the most fun there. We regret going to Xelha... you go there in the morning and you're stuck there until 4pm where as XPLOR you can go back an forth freely. We regret not trying the other parks that were a part of the resort.
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Price per night from:THB 20,701
Posted on Jan 11, 2026
Guest User
Pros: very clean, staff are helpful and polite. The beach is beautiful white sand with turquoise water and palm trees for shade. There are a lot of chairs around the pools and on the beach. The room was comfy, good beds and pillows. Great shower and bathtub. The property is well kept. The are many activities, games and events organized.
CONS: The food is average, generic and limited for vegetarians. The restaurant menues are not a la carte. It’s a fixed menu. The cocktail are way too sweet , except for David, it was impossible to get a good drink. The wine is dry but no choice not even to purchased. If you like an American diet with everything sweet and you want to hand by the pool and bar, you will be happy. If you want to rest on the beach, without having vendors bug you every 5 minutes plus having to breathe cigarette smokes which is allowed all over the beach. If you like decent food and enjoy a good cocktail and wine. This place is not for you.
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Price per night from:THB 5,816
Posted on May 14, 2025
Guest User
Great Stay at Riu Playacar
We enjoyed our stay at this clean, well-organized resort with spacious, quiet rooms (ours had no balcony, but it was fine). The minibar was a nice touch, and the bathroom was spotless.
Highlights:
✔ Food variety – Multiple à-la-carte restaurants (dinner reservations not needed) and buffets with good lunch/breakfast options.
✔beach – Plenty of sunbeds but no umberalla so bring your sunscreen, though pools get crowded les sunbeds.
✔ Access to sister hotels – Party lovers can visit Riu Tequila’s club nearby.
✔ Convenient location – Mini-market across the street, and Playa del Carmen (5th Ave) is just a 150-peso taxi ride away.
✔ Easy airport transfer – ADO bus (250 pesos/person, 45-min ride + 5-min taxi 150 pesos next to ado turism station).
Minor drawbacks:
✖ No elevators – Tough for guests with mobility issues.
✖ Entertainment hiccups – The host sometimes forgot to switch back to English after Spanish announcements.
Perfect for: Travelers who want good value, variety, and proximity to Playa’s nightlife.
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Price per night from:THB 4,921
Posted on May 5, 2025
Dominique80
T'es bel hotel chambres spacieuses belle piscine
A friendly staff right breakfast
Sorry that the cappuccino of the morning is paying when you have it can lunch is included
A tranquillity despite the location in the centre
Very close to the road station
I recommend
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Price per night from:THB 2,343
Posted on Feb 24, 2025
Guest User
Property was developed in 2017 - but similar to other constructions in Mexico it was developed hastily and with poor materials. The wear and tear on the property, and lack of maintenance is noticeable. As for the plumbing situation, the stench of sewage came from the bathroom every night. When the neighbours showered, you could hear the water system very loudly. In general, it was more of a 3.5- 4 star hotel - definitely not 5.
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Price per night from:THB 3,052
Posted on Aug 25, 2024
Nikkilaoshi
Firstly El Beso is simply 1 building within the larger Ocean Rivera resort. Meaning only your building is Adults Only. Our Swim up room was lovely. We tried almost all if not all of the 10 restaurants and we had no complaints the food was good. Maybe not always amazing but never terrible. There’s like 3/4 different brands or levels of service within the larger resort. El Beso seems to be 1 level from the top which is Privilege we switched for an extra night & the mini bar for privilege was much better as well as having the butler service and priority restaurant bookings when they were all booked. There’s also a special restaurant only for privilege that was great but none of the restaurants were extremely crowded. There’s an app or webpage that works like an app with all of the resort info and you can book reservations there. There’s also lots of entertainment nightly. It’s definitely a place to go and stay there’s no need to venture outside of the resort there’s so many things to do schedules are packed for all of the different areas & a bowling alley and theater. There is not much near by the tourist area is maybe 20 mins away by car down the beach.
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Price per night from:THB 7,073
Posted on Jan 24, 2024|Standard Double Room
Guest UserOkay hotel, but horrible customer service. Forgot charger in the room. Hotel wasted an hour of my time but hadn't found it.
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Price per night from:THB 1,448
Posted on Aug 12, 2023
Guest User
It is located in the most central location in the Praya del Carmen area. The beach is close, the bus is close, and the supermarket is close. If you are planning to travel to this area.
There is no reason not to choose this hostel.
step. I like to read books quietly. This hotel is not suitable for people with insomnia.
The hotel is beautiful. The inner rooms are relatively quiet.
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Price per night from:THB 1,541
Posted on Feb 11, 2025
Guest User
The environment and facilities are complete. Although it can be seen that it is a certain age, the management and operation are still relatively complete. Although there are many restaurants and activities, they all need to be booked in advance, so everyone should be prepared in advance and book the place you like as soon as you arrive, otherwise it will be a pity. You can basically visit one place a day, all of which are very good and fun. The overall feeling is still good
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Price per night from:THB 26,619