Elizabeth
November 19, 2022
We checked in and were given a statement that lobby would be open until 8 pm. We were also given a 24/7 number to call if we had any questions. Shortly after, we realized we needed a blanket and more pillows. We asked for them and were told they couldn’t help us. Also, there were no instructions for how to use the heater in the room and it was not easy to figure out. We ended up being cold overnight with no way to rectify it. The room had the very minimum in essentials. I would not stay there again.