Hotel Metropolitan Playa 3 Sup

This hotel is catered mainly for the German nationals, with only the odd English here, but it is a predominantly German resort. The hotels that dater for the English could learn a lot from this hotel on how to look after people, as the room had almost everything we need, apart from a kettle and cups, so we took our own. We stayed half board, for 4 nights, and the food was very good quality, with a good choice, all cooked fresh and was always hot, both at breakfast and evening meals. Weve stayed at some 4* hotels, catered for English, and they weren't as good as this hotel. The real gripe we had tho was the prices of the drinks, very expensive for a hotel, even in the resort we found so much cheaper. Granted, you expect to pay more on the hotel but not €1-1.50 more for a large beer, and this would probably be why the bar was fairly quiet while we were there. If you want entertainment, come here for the comedy show, we'll that's what we thought it was, but it was the disco. In the two nights we see it a chap walks in, pull back the curtains, plug in his laptop and stands there, says nothing, and played the same music on both occasions. Hence to say we upped and went out. Would we stay again... Yes

Unfriendly staff, some were fine however expectation of not getting floor wet while having a pool and jacuzzi at the property is far fetched. Was told check in was 12 but when arrived it was actually 2pm. The did get the room ready by 1 though which was appreciated d breakfast is great

3 stars hotel! The staff was amazing and the room was pretty clean but the property conditions could be much better. A lot of young people stay here so it can be a bit noisy but in general everything was fine. The breakfast was a plus with delicious food.

Party hotel , no real care for guests , loud annoying guests shouting all through the night , bald receptionist was nice that’s honestly the only nice thing I can even say . Pool area was always mobbed with party goers which is fine but again had no idea this was the sort of hotel

The room was incredibly small, making it quite uncomfortable to move around. To make matters worse, the breakfast offered was basic and monotonous, with the same options repeated daily. The personnel seemed quite unhappy and unresponsive, which added to the overall negative atmosphere. What struck me the most, however, were the exorbitant prices for such subpar accommodations and services. It felt like an unfair trade-off, paying so much for an underwhelming stay. I would strongly advise against choosing this hotel if you're looking for a pleasant and comfortable vacation experience. There are definitely better options available in Mallorca that offer better value for your money.

Great location to the beach and restaurants. Hotel is clean, staff friendly and helpful. Additionally, it was great to be able to store luggage and have access to separate shower/changing rooms within the hotel after check out and prior to our flight. The only thing to note, due to the nightlife the area offers, sadly noise levels from larger group bookings disrupted our sleep at times during our stay.

Excellent hotel, spotlessly clean, with comfortable beds and airy rooms. The pool area was alway immaculate and tranquil. The food was great and bar prices reasonable. Staff were efficient and friendly. A fantastic 3 star plus hotel.

Do not bother booking this hotel. The staff are rude and don’t want to help you, we booked a room with a pool view but was chucked into one facing the road and all the loud noise kept us awake all night, I told the staff members and they wasn’t bothered the slightest. The breakfast was rank, bare in mind it opened at 8am we went in at 8am and it was cold and slimy!! The room is so small you can’t swing a cat and we expected a bath, however it was so small you couldn’t have one! The whole hotel is dated. The staff members and the guests give you dirty looks and constantly stare at you as 99.9% of them aren’t English so when you have your legs out (we are on holiday) you feel embarrassed. We actually booked a different hotel the day after arriving abs moved as I didn’t want to spend my holiday in that hell hole!

When we arrived the hotel main reception was being refurbished and looked like a mess, not the best first impressions! When we checked in the man on reception didn’t understand us and did not speak English which i appreciate as it is in Spain but working in a hotel first hand we bilingual which should be standard for a hotel. The room was okay and a nice size but we booked a double room and got 2 single beds pushed together which was a disappointment. The TV was in every other language apart from English and when we phoned the reception about this they hung up on us. Our room was not cleaned once during our 5 nights stay even though we asked the reception team numerous times. The bed sheets were dirty, had blood stains on, brown marks and cigarette ash marks on too which is disgusting. We didn’t receive any clean towels during our stay, which we also requested with the reception team and they promised this would be done. The standard of cleanliness at the hotel was disgusting and the bed even had a bug in! Working in a hotel first hand this is appalling and no one should have to stay in a hotel like this. The website advertises a hotel and bar which is not open and when we asked reception they hung up on us again! I would not recommend this hotel to anyone and i don’t think we should have to pay for this stay at all! The hotel advertises a 24 hour reception which wasn’t the case at all they went home by 9pm!