Cobblestone Hotel & Suites - Ottumwa

I've stayed at this property twice now, and will never do so again. The staff was exceptionally friendly and helpful. It's a new hotel, so on both occasions a few expected "bugs" came up that were due to builder/contractor issues, not the hotel/staff, and both times they handled the situation perfectly for me. The fatal flaw in this hotel design that will prevent me from ever staying there again: parking. They share a parking lot with the Bridge View Center. When anything at all is going on there, you will not be able to park anything close to walking distance to the hotel with your family/luggage. They accommodated me by allowing me to just leave my car sitting in the middle of their front door until the event ended at about 10:30PM. Not ideal if you have kids with you and you need to make a trip outside to move your car so late. They claim it will be better when a new lot is completed, but that new lot is so small it really will make no difference given how many other lots nearby were totally full. How the city of Ottumwa approved the construction of this hotel with zero dedicated parking is beyond belief. If you don't mind walking several blocks, by all means stay here - it's a pretty decent hotel. But if you actually want to park in a lot near the hotel, stay elsewhere!

There is no water with the breakfast in the morning and was told to buy water. That’s weird!

We booked a room because we had reservations for dinner at Wissota Chophouse. We didn't want to drink and drive. The room was very big, clean, nice. Very friendly and helpful staff.

I checked out not long after getting there . I feel I was miss led by the services provided. The employees were very friendly and helpful. The room was fine. I felt I was mislead by the tv service no local channels and major channels.

When we check we need to all around due to road renovations, we figure out that if you don’t request to to clean the room they don’t suppose to be automatically everyday they clean.

I rented a king suite room with king bed and sofa. When I got to my room it was two queen beds. Contacted the front desk and they advise that they had some heating issues in some of the king rooms. They were unable to refund me the difference of the cost of rooms due to reserving on *******.

The hotel was wonderful; clean, comfortable, veryy nice. Parking was horrible because of the shows at Bridge view. I feel the hotel should have reserved parking for it's guests. Me and my friend had to park a couple blocks away Friday night just to get back to the hotel because the parking lot was full.

Love the pillow top mattresses and cleanliness, will stay again!

They were accommodating and knowledgeable about the surrounding area. Very nice hotel!