Sei Stelle Mama

I understand that staying in the heart of Old Town means accepting a certain level of city atmosphere, and we were fully prepared for the typical sounds of a bustling area. However, the noise level here is at another level! Beyond typical city hum, we dealt with sustained construction/drilling from the immediate neighbors starting at 7:00 AM, the constant dragging of tables and chairs, loud trolley traffic, and local business owners shouting directly outside our window. If you are a light sleeper, this is not the environment for you. While the hotel notes that room sizes are listed online, I caution potential guests that the photos provided can be misleading due to the angles used and can create a misleading impression of the available space. We stayed in a 14-sq-meter room where one side of the bed was pushed against the wall, making the space extremely cramped. It was physically difficult to open two suitcases at the same time. While larger rooms may exist, I highly recommend verifying the actual layout and usable space rather than relying solely on the marketing photos. Breakfast is advertised until 10:30 AM, but we discovered that management interprets this to mean guests must finish eating and vacate the table by that time. The food quality for breakfast was below average. Furthermore, the breakfast area is shared with non-guests and is very tight, making it a crowded and uncomfortable experience. On our final morning, we went down for breakfast at 10:15 AM (within the advertised hours) but were refused service, not even a simple cup of coffee. We were told that because our checkout was at 11:00 AM, we were considered "late." This is an incredibly unusual policy for a hotel at this price point. Instead of hospitality, we were immediately pressured about returning our key cards. The staff are nice and mean well, but they are totally understaffed and can't keep up. Of the four employees typically present, only one spoke English. There is also a director who communicates fluently in English via phone and Whatsapp, she is kind and helpful; however, she was based at a different location and was not physically present at the property during our stay. In brief: At €250 per night, I expected a level of service, comfort, and professional hospitality that was simply not delivered. Based on our experience, this property does not provide value for the price charged, and I would advise travelers to manage their expectations accordingly before booking.

lovely people, we stayed 2 nights in this hotel and it was such a beautiful experience, clean rooms and the breakfast on time, beautiful waitresses with smile. Location on top its in the centre of polignano, beautiful view and location. We loved it here.

We like the place and Nini was the best waiter 😊

Could not have been better, the staff was warm, friendly and welcoming! The rooms well-appointed and contemporary. I would love to come back and spend more time and would definitely stay here again.

This is an excellent bar in a great location in the centre of polignano . Also found if serves Sarti spritz , as this was hard to find on our holiday this time . Would highly recommend having drinks here and watching the world go by. Also went back and bought a special Sarti glass

We had unfortunately a terrible stay at this accommadation. The accommadtion site does not tell you they also run a bar/restuarant until 0300 at night. We were to stay 2 nights but after the first night we tried to get our money back for the second night which they refused. The noise level was unbelieveable until 0300 then we had to listened to everyone saying their goodbyes reverberating around the square.Then the garbage people turned up to clean the square @ 0600 !!! As per their policy and conditions I quote -" In any time of the day and night, every guest should respect the quietness. " Interesting?? So it gave us an impression that we would be able to sleep at night. Also, their photos on their site does not display the cafe/bar/restaurant on the ground floor. We went down around 12 midnight to complain and advsed we would be checking out and not staying for our 2nd night.They were not interested and said it is a Italian tradion to party. My daughters deluxe room was as displayed on their web site however, our room was a design room which there are no photos of it on their site- that I suspect is because you had to stand on the bed to hang any clothes and I did not have room for a hand luggage bag.

We loved our stay at Sei Stelle Mama. They have a very nice place with a bar/drinks on the ground floor. Maria was so nice and always went out of the way for us. Such a great place to stay! Also, the waitresses downstairs were also fantastic. They have an elevator to take you to the upper floors, provide breakfast, and the bed was comfortable. Thank you so much to all the staff for an amazing stay! Especially Maria and Ilenia!

From the moment we arrived on Saturday and us checking out today our stay was perfect due to Analisa looking after us through out our stay from checkin in on us if we needed anything or even booking us in a restaurant. Her hospitality made us feel very welcomed, we used there 25 euro a day parking and this was good value and car was in also safe space In a garage not to a long walk between the hotel and the garage and again we was assisted by Analissa. Breakfast was good with a different selection we could choose from and there was something on the menu for both of us. Our room was nice and we were upgraded to a room overlooking the piazza which was a nice touch and much appreciated. Thank you for a good stay in the heart of polignano a mare.

I give this hotel a 2 star review because 1) the staff was friendly, helpful and the owner was very sweet. 2) Also, the location of the hotel is right in the center of everything and that part was great. However, the rest gets a 1-star review. I booked a standard room with a queen size bed. The room was very small, with very little space to move around. The bathroom was the worse part, it was right next to the bed and had no privacy because the wall is basically glass...see-through glass by the small shower, partially tainted glass by the toilet. Thankfully, the sliding door (without lock) to go in was made out of wood. The breakfast was acceptable, but certainly nothing special at all.