The President

Very good services and friendly staff

The hotel location is very good and nice The workers was friendly and quick But I prefer if they have smart tv in the rooms

best hotel

It was absolutely great! unfortunately my friend was ill so I had to stay alone there. Still, it was a pleasent stay. Very professional. Welcome drink at the arrival. Very beautiful Hotel. Very beautiful Rooms. could upgrate easily to a room with a castle view. stunning! friendly people. Wellness area is very beautiful too. nice design. free water with lemon/orange. and the location is p e r f e c t. i will defenitely recommenf it and come back when i am again in prague!

Very comfortable, spacious rooms, very nice people with a commi**ent to hard work and great service. The breakfasts were also very tasty. If I were forced to suggest improvements I would say to have some coffee pots at breakfast as sometimes there is a queue to the machine. Not docking any poi ts for that as I was really very happy with the room, the food and the facilities. Don't miss the pool on the minus one floor! It's a very relaxing place to be, and not used by many guests from what I could see.

The staff are very nice we had a warm welcome one girl helped explaining the city map and booked a diner for us at her suggestion restaurant and it was perfect I didn't like the elevator we had to go down and change the elevator if we want to go to rooftop The service is too slow if we call for something from our room We booked the big room and it was really good The toilet was old and lack soap and towels and ropes

This place is miserable, and the staff are miserable. Avoid at all costs! The entrance has about a half flight of stairs and the bellhop stands inside a window glaring at you while you drag your items up the stairs, no friendly greeting or offer to help. The front desk people are sitting there, looking at their cell phones and act like you are invisible. When they finally decide to address your presence they act like they’re doing you a favor checking you in. We booked a room that was supposed to be a luxury room with a view of the river. The room was a tiny box with a bathroom, with a window at the end. They charged us the full price for this room, but never divulged the fact that our room was actually overlooking a construction site with a distant view of the river. In the closet, there was one pair of slippers for two people, and no robes. we asked if they could send some robes up, what they delivered were threadbare robes with a rough unpleasant texture, one of them had the pocket torn and halfway hanging off. The bath towels were similarly disgusting. My girlfriend went to take a bath, but the stopper was broken, and the tub wouldn’t hold water. Our stay was for a couple of days, including over New Year’s Eve. On New Year’s Eve we wanted to go up to see if we could have a drink at the bar overlooking the city. Even as guests staying in one of the priciest rooms, we were told we weren’t allowed by some snotty young women because they were having a New Year’s Eve party. We looked around the corner and the place was basically empty - this was well into the evening, so it’s not like the where I was going to pick up, I think they were just afraid they might have to do some work or wait on someone. We went down to the lower lobby bar to get a couple of glasses of champagne and again it took forever to actually get anyone to provide any service. The night before we left, my girlfriend, unfortunately, came down with a fever. Somewhat later in the evening, she asked if I could go down and get some water. I asked at both the front desk and the bar if they could provide us with a couple of carafes of water for her to drink throughout the night. They said they didn’t have water like that available for guests and tried to sell me bottles of water - there were literally empty carafes on the counter behind the bar. They suggested that I walk to one of the local stores to buy water if I needed more than the small bottles they were willing to sell me. This was one of three hotels we stayed at on our trip, including in London and Salzburg. This was the most expensive room by far as we thought we would splash out for New Year’s Eve, and it was by far the worst room and service of any of them. They basically ruined our entire holiday. As a note, on the site that I originally booked through, all of the other other hotels ask you for reviews after your stay, but this one somehow managed to block us from even being able to leave a review on that s

Stayed one night for an industry sponsored meeting. Nice large room. Comfortable bed. Stylish, modern furnishings and decor. Staff were friendly. Breakfast was good but the vegetarian options at the buffet dinner at the hotel were totally unimaginative and bland. I expect better from a quality hotel.