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Business travel

Occidental Praha Five
4.3/562 Reviews

Occidental Praha Five

Smíchov Prague|1.83km from Rybarsky Klub

Latest booking 9 hrs ago

I recently had a highly unpleasant experience with Mr. Martin. It all started when I decided to order room service, expecting to enjoy a late dinner in the comfort of my room. According to the menu provided in my room, room service was available until 10 PM. I called the hotel's room service line at 9:40 PM, well within the time frame specified on the menu. To my surprise and frustration, Mr. Martin informed me that the kitchen was closed and that he couldn't accommodate my request. I expressed my disappointment and confusion, explaining that I had called within the stated hours. Mr. Martin's response was dismissive and unsympathetic. He didn't provide any reasonable explanation for the early closure of the kitchen, nor did he offer any alternative options or suggestions to alleviate the situation. His lack of professionalism was evident as he seemed uninterested in addressing my concerns or providing any form of customer service. This incident left me feeling neglected and disrespected as a guest. The discrepancy between the menu's advertised service hours and the actual availability of room service is unacceptable. Mr. Martin's unhelpful attitude only exacerbated the situation, leaving a bitter taste in my mouth and significantly impacting my overall experience at the hotel. As a customer, I believe it is essential for hotel staff, including Mr. Martin, to prioritize guest satisfaction and strive to resolve issues in a respectful and efficient manner. Unfortunately, my encounter with him fell far short of these expectations. I hope that the hotel management takes note of this incident and addresses the need for better communication and customer service training for their staff. It is crucial for them to rectify such issues promptly and ensure that guests are provided with accurate information and appropriate assistance.

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Breakfast

Greg Apartments Kampa Prague
4.6/521 Reviews

Greg Apartments Kampa Prague

Lesser Town Prague|0.21km from Rybarsky Klub
I'd looked at a few hotels and some nice-looking apartments in Prague and noticed some reviews talking about late evening noise affecting some locations in the main part of the old town. Greg Apartments is just the other side of the river on an exceptionally quiet, residential road so looked like a better option. The friendly manager of the block was flexible for my early arrival which was a bit changeable due to a minor fault with our aircraft. It's easy to do the bus ride from the airport to here for a mere 40 CZK, either the bus 191 to penultimate stop and then walk 15 minutes or bus 119 and change en-route for bus 20 for a 1-2 minute walk. The public transport website will find even more options. The whole building is rented out for short-term use. I was in a ”small” apartment, number 3 on the ground floor. It turned out to be very spacious with a decent size lounge with open kitchen and a bathroom which included a washer and a dryer - very useful if you're on a long trip. It took me a while to work out how to open the washing machine door - the Beko door latch is just poorly designed and requires some gentle wiggling/pushing. The location is great. I found the main tourist places were all within walking distance. The castle complex is on a hill but it's not too bad if you pace yourself. There's a funicular up the nearby park which is fun to ride and takes you to the ”mini Eiffel” tower (Petrin Lookout Tower or Petrinska Rozhledna). Lots of uncrowded cafes nearby and some small supermarkets. I became a regular at Kofarna Ujezd which has good coffee and some nice sandwiches. The furnishings are minimal but functional. The only minor negatives I could list would be the thin curtains in the bedroom - these could be thicker/darker and larger for blackout, a single thin squishy pillow and a few crumbs in the fridge. I had to be careful with having my lounge window open as it faces an internal courtyard and there were some old guys who regularly smoked at a table nearby. I closed my windows when I wasn't in the apartment for security. I thoroughly recommend the apartment block and will probably return for another stay to explore more of the Czech Republic. I'm surprised now to read that Prague features in some top ten cities around the world for pickpocketing. I travelled to Barcelona on the same trip and knew it was a problem there. Prague felt very safe to me but I probably have a natural caution from living in a big city.

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Explore Guest Reviews of Hotels in Prague

Searching for hotels near Rybarsky Klub? Compare room rates and reviews to find your ideal stay.
Hotel U 3 Pstrosu
4.3/545 Reviews
Lesser Town
A lovely traditional hotel in a great location. The hotel is right at the end of the Charles bridge so it’s really easy to get to all of the main sights around the city. We couldn’t believe how quiet our room was considering it’s location. There was lots of choice at breakfast and we particularly appreciated the free tea and coffee that was available all day. The room was spacious, and toiletries and a hairdryer were available. Would recommend.
James Hotel & Apartments
4/56 Reviews
Lesser Town
The room is spacious, no balcony, good bed and bed linen, blackout curtains. Close to the Carlov Bridge. There was only one tea spoon on four) WELCOME ONLY - unlock the deposit!!! 1724 crows on November 2 . Still hanging in the hold! Please unlock the deposit on credit card Melnikova Irina 1724 crows 2 of November!!!
Hotel Roma Prague
4.4/5112 Reviews
Lesser Town
Stayed here for 5 nights and location could not have been better right opposite tram stop. Room was good, quite large the only thing I didn’t like was the shower was above the bath whereas I would have preferred a walk in (personal preference) Air conditioning was very good. The thing I thought strange was only 2 tea bags and no coffee, when asked first time at reception was told they didn’t have any, second time of asking different person got housekeeping to deliver some. Breakfast was plentiful the hot option could of been hotter! Great coffee and pastries. Very friendly bar man called Raphael, good service at the bar.
Pytloun Old Armoury Hotel Prague
4.2/568 Reviews
Lesser Town
The hotel is very remote, close to the river, Prague is a stone road, pulling the suitcase to find the hotel is more difficult, because the customer recommended this hotel, the room is very small, the twin room has almost no space to put the box, the mineral water actually asks for money.
Greg Apartments Kampa Prague
4.6/521 Reviews
Lesser Town
I'd looked at a few hotels and some nice-looking apartments in Prague and noticed some reviews talking about late evening noise affecting some locations in the main part of the old town. Greg Apartments is just the other side of the river on an exceptionally quiet, residential road so looked like a better option. The friendly manager of the block was flexible for my early arrival which was a bit changeable due to a minor fault with our aircraft. It's easy to do the bus ride from the airport to here for a mere 40 CZK, either the bus 191 to penultimate stop and then walk 15 minutes or bus 119 and change en-route for bus 20 for a 1-2 minute walk. The public transport website will find even more options. The whole building is rented out for short-term use. I was in a ”small” apartment, number 3 on the ground floor. It turned out to be very spacious with a decent size lounge with open kitchen and a bathroom which included a washer and a dryer - very useful if you're on a long trip. It took me a while to work out how to open the washing machine door - the Beko door latch is just poorly designed and requires some gentle wiggling/pushing. The location is great. I found the main tourist places were all within walking distance. The castle complex is on a hill but it's not too bad if you pace yourself. There's a funicular up the nearby park which is fun to ride and takes you to the ”mini Eiffel” tower (Petrin Lookout Tower or Petrinska Rozhledna). Lots of uncrowded cafes nearby and some small supermarkets. I became a regular at Kofarna Ujezd which has good coffee and some nice sandwiches. The furnishings are minimal but functional. The only minor negatives I could list would be the thin curtains in the bedroom - these could be thicker/darker and larger for blackout, a single thin squishy pillow and a few crumbs in the fridge. I had to be careful with having my lounge window open as it faces an internal courtyard and there were some old guys who regularly smoked at a table nearby. I closed my windows when I wasn't in the apartment for security. I thoroughly recommend the apartment block and will probably return for another stay to explore more of the Czech Republic. I'm surprised now to read that Prague features in some top ten cities around the world for pickpocketing. I travelled to Barcelona on the same trip and knew it was a problem there. Prague felt very safe to me but I probably have a natural caution from living in a big city.
Hotel U Kříže
4/541 Reviews
Lesser Town
Cosy little hotel at the heart of Old Town with plenty of sights to see within walking distance. Very friendly and helpful staff and great location close to Petrin park, Kampa Museum and Charles Bridge. There was an issue with our room on arrival, but it was resolved very professionally and graciously by the front desk team. Lukas, in particular, was amazing at making us feel at home. Great scrambled eggs for breakfast and delicious lunch and dinner menu with local specialties at the hotel restaurant Czech Slovak.

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