Hotels near Birkenhead North, Prenton

We had 2/2 sleeplessnights, the bed had springs stuck in our backs in the first room, we then asked to change rooms, we were given a different room which the bed was slightly better. The second night we realised we had left something in the first room, it was an important part of my husbands cpap machine as he has sleep apnea. I went to ask at reception and they told me that housekeeping would of put it in lost property, I asked if I could look in lost property but the answer was “no” you will have to come back at 9 am the next morning. I tried to explain the importance as my husband can’t sleep without it as he stops breathing… the answer was still “no” so we had another sleepless night. I understand it was our fault for leaving this part in the first room but surely this wasn’t the first time this kind of thing had happened??? I felt it was a very unreasonable situation…. Surely someone other than the housekeeping staff would have had a key to lost property. We will not be staying at The Adelphi Hotel again. Regards Gill Sellars 1st room 676 2nd room 370

Service is good but the whole left side of building is noisey from Generators or Boiler systems. Consequently you need to shut your window fully to subdue the noise but then U have a lack of fresh air ..Or make sure U sleep on RHS of building if possible.

Never been to prison but pretty sure this is worse. Zero space,weird smell,plug sockets that didn’t work & not safe as the fronts came off. Sink was full of water,shower leaked and they have better quality loo roll in junior schools. Speaking of that,nothing better than looking at your partner through frosted glass as they use the toilet,even better cause you can here and smell everything!!! If you forget your alarm clock,don’t stress as the other inmates will either keep you up all night or make sure you’re up by smashing their doors shut. I genuinely stayed in a squat in NY years ago and it was better than this. We booked for 2 nights and left after 1 and paid £165 for the night across the road which was a palace! My fault for being tight but I’ve honestly had more enjoyable trips to the dentist than Easy hotel. Even their planes are better Oh yeah and the bed was awful too and slanted!! I’d sleep on the street before I stayed there again!

So, to start with the main thing for me when I stay somewhere is the staff and service and this is why I'm rating this hotel 5* stayed for 3 nights with my mate and was blown away by the reception staff, friendly knowledgeable and nothing was too much trouble. I'm rubbish with Google maps so was always asking directions to things and everyone was really helpful. To the room, we stayed in the Yellow Submarine, massive room, biggest I've ever seen, a few little niggles but probably just me. A bin in the main room would be super handy as only a tiny one in the bathroom. My mate loved the jacuzzi bath but I prefer a shower and although the actual shower was fab I was like Bambi on ice in the tub, so much so I had to stand on a flannel, I know the jacuzzi is the main thing but some kind of shower mat would be handy as super slippery tub! Location was perfect, so central and despite being threshers week and a LFC international home game we were not disturbed by any late night noise at all. Thank you for a brilliant stay and would not hesitate to recommend this hotel

Dora the bartender is by far and away the best bar staff I have ever met. She deserves the world and I would come back in a heartbeat for her. The room is beautiful and the reception staff were effective and very efficient. A perfect place for a hotel, right on the Albert Docks next to everywhere we wanted to be.

Great centrally located city hotel. Clean, modern and friendly /helpful staff. I received a lovely welcome message from the General Manager and Operations Manager as were were part of the Wedding Group. There was a nice touch as we received a mini bottle of Liverpool Gin to drink or to have as a takeaway souvenir. Breakfast was ok except the coffee machine broke down. Luckily we could get a coffee from the bar. Some feedback - it would be good if the hotel could invest in a proper Italian barista coffee machine as some of the guests do not like Nescafé type coffee! A proper coffee with coffee beans and made at the time is much appreciated !

Checked out this morning as I had an appointment at Liverpool Hospital, beds were very comfy and the Hotel was very welcoming, lovely fish aquarium in the lobby which was very fitting with the theme. Breakfast was great with very lovely food and lovely wait staff, in particular a lovely tall brown haired girl, I forgot to ask her name, stood and had a conversation with me then gave me directions to the hotel and offered to call my taxi for me. Would recommend to any weary travellers looking for a good nights sleep and a lovely cooked breakfast.

Location couldn't be better. Hotel is basic but serviceable, but I wish they had spent a little more on interiors for the beautiful building and interiors. You are in a world-heritage site but the room furnishings are basic roadside motel quality. It was particularly funny that the room itself was very large - with a basic double bed perched in one corner - there as room for a super king, which would look better and be nicer and only cost a tiny bit more. Bathroom was basic but fine. Staff were friendly and helpful. Lifts are small and slow, but I suspect that's a limitation of the space available and rules about listed buildings. But you stay here for the location and we were very pleased with that. TIP - don't bother parking at Liverpool ONE which is a hike away. Pay and display parking right at Albert Dock is essentially the same price and way more convenient

Great location and staff are so friendly , helpful and welcoming after reading reviews I was unsure what to expect but my room was lovely and spotless. I have seen many comments about it being used as council accommodation and it clearly is . However I think it's amazing that the hotel facilitate this with the local council for people in dire need or hit unfortunate circumstance out there control yet still provide rooms and customers service to a high standard to there guests staying buisness/leisure. Well done Heeton Concept for doing your part for your city and humanity we need more of this in todays world. Thanks for a lovely stay ❤️✌🏼

Great location for tourist attractions and conference/concert centres. The breakfast was varied with hot and cold continental breakfasts unlike Hampton by Hilton next door. I preferred here. Road noise was not a problem here. You can catch a bus from the Liverpool One bus station to Lime Street railway station and elsewhere. For new arrivals I would recommend a taxi from Lime Street station if you are not familiar with the streets and for some reason the buses appear not to pick up from near the station!