Regnum Banya Thermal Hotel ★★★

"Another great stay at the boutique spa hotel and look forward to the next."

Local Stay Hotel, BW Signature Collection ★★★★

"We checked in on Oct 8,2025. The hotel photos, especially in the room, are misleading. On the hardware, the apartment rooms are the most ridiculous I have seen in hotels ie that the space is very large for living, corridors and bedroom but the toilet and totle wash basin is the most insane- see photo where the basin os tiny and sandwish in an indent that is about 18 inches amd shower cubicle of 2ft by 2ft. How can one possible use the wash basis ? Futher, externally, was cold at 4C and windy. Outside cold air seeps thru into the apartment. Also,we experienced the power/ electrical black out 2 times in just a one night stay and seem the electirical load fsctor is insufficent!! On the practical use of the apartment, there is NO rubbish bin, no paper tissue, and the bedroom door could not close as the bed plus side table protrudue u to the door!!. The curtain cannot be drawn too. The F&B could not get us a simple takeaway breakfast as we had to leave early, and the ealiest they could make was 7.30am when the restaurant opens at 8am. The packed breakfast was sandwiches, whole fruits, and a bottle of water, which can be done during dinner time the day before However, the night receptionist named Salih was very helpful and helped us with these and go out of way to make it easier for our one night stay. In summany, staff was great but the hardware and management of the rooms was not acceptable. I will NOT recommend anyone to stay unless they are fine with sucu conditions"

Pirin Golf & Country Club Apartment Complex ★★★★

"So-so."

Grand Hotel Therme ★★★★★

"Wow, just spent 4 hours in the thermal spa and could easily have spent longer there. The best spa we’ve ever been to - so many different pools and areas to relax. Really nice buffet and got a shuttle there from Bansko - definitely will go back next year"

The Balkan Jewel Resort, Trademark Collection by Wyndham ★★★★

"The food is great. Staff is very friendly. Rooms are clean, they change everyday your towels and give you what you need. Definitely will come back."

CORNELIA DELUXE RESIDENCE ★★★★

"Writing a review or even complaining is something I usually never do but had to here so to keep it short and sweet. the staff in this hotel are the rudest and most ignorant staff we’ve ever had and outright made our trip hell please do not stay here and avoid at all cost. You think you can ignore it and just get on with your holiday but anytime you need to speak to reception which you more then likely will a few times the outright attitude that will come your way will literally leave you baffled as to if what is happening is real"

Villa Letizia & Raphael w Sauna Near Pirin Golf Resort ★★★★

Pirin Golf Hotel & Spa ★★★★★

"Waiting in reception for 1 hour, with a small child, after the long way to the hotel. Just horrible, don't want to stay here. Never recommend"

Villa Sofayla w Jacuzzi Near the Pirin Golf Resort ★★★★