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5 star

Hilton Barra Rio de Janeiro
4.6/5125 Reviews

Hilton Barra Rio de Janeiro

Zona Oeste do Rio de Janeiro Rio de Janeiro|0.88km from IGREJA PRESBITERIANA ALVORADA
I spent four nights at this hotel, in a very nice area of Rio. Great facilities: magnificent rooms (standard), excellent bed and linen, very nice swimming pool (heated) with gorgeous views, pleasant common area, etc. The management, however, is not so good. Nothing serious or terrible, but not what you would expect from a Hilton hotel. E.g.: I was supposed to receive a free big bottle of water in my room, as part of the arrangement for my group; I did not received it and I was told that I should pay for it if I wanted it; in addition, I was asked, when checking our, to pay for 2 bottles! (when I ordered just one). I complained and no charge was made finally but it gave me a poor impression about the level of care for the details one would expect in a hotel of this category. Moreover, in a place what you cannot drink water from the tap safely, the management should provide with courtesy drinking water for every guest, as is usual in most places. About the food: very good in the restaurant, reasonably priced (but obviously not cheap). However, the breakfast was disappointing: little variety and quality in the fruit (in a place such as Brazil!!!), slow service for the eggs or tapioca you ordered, and little variety of bread and pastry, as well as other deficiencies (quality of cheese, ham or salami, etc.). A special positive mention for the cleaning personnel: very efficient and nice, always respected the requests I made about timing. Bravo.

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Explore Guest Reviews of Hotels in Rio de Janeiro

Searching for hotels near IGREJA PRESBITERIANA ALVORADA? Compare room rates and reviews to find your ideal stay.
Promenade Link Stay Barra da Tijuca
4.4/5100 Reviews
Zona Oeste do Rio de Janeiro
Ive stayed in the basic room but I didn't expect it to be so small. The bed was big, but the room smelled of cigarettes. The Cable TV didn't work, always said the signal was bad. The bathroom is small and I found used bath soap laying around. I complained and they promised to clean the room, only to find out that the cleaning service is working once a week during the pandemic. The breakfast was really basic (which I understand as we are in a coronavirus pandemic and things are simpler) but the coffee was just ok (drinkable). The service knocked on my door twice one night trying to deliver somebody else's meal. Overall if I had personally payed for the room I wouldn't stay. However, I didn't have an option because it was a critical business trip and it was the nearest hotel next to the client.
Plaza Barra First
4.1/564 Reviews
Zona Oeste do Rio de Janeiro
I went to Rio de Janeiro for the second time and stayed at this great hotel. There is nothing to complain about, just praise and congratulations for the excellent service, great location and beautiful AP. I am already looking forward to the next booking
Laghetto Stilo Barra
4.3/5102 Reviews
Zona Oeste do Rio de Janeiro
Does not meet my needs as someone from a western country - uk for the price of £100 a night. It would be ok if room cost £50 a night. Its better to spend £10 to £20 more for premium hotel. Good points 1.Concierge was excellent at checking in, talking to us, advice and seemed genuine. 2. English speaking 3. Breakfast selection 4. Customer service was good 5. Room was comfortable enough 6. Big tv 7. Nice pool 8. Comfortable bed Bad points 1. Room looked tired and not maintained eg paint work, shower finishing etc 2. Patio door to beach was simple construction and poorly made so didnt close tight hence very very noisy anf can hear road and sea 3. Certain parts of room arent cleaned throughout eg sides have dust 4. Gym very basic
Vogue Square Fashion Hotel by Lenny Niemeyer
4.3/556 Reviews
Zona Oeste do Rio de Janeiro
The Hotel it’s not as good as it promised. The location, if you come on holidays, it’s not close to the beach. You really need a car for every moment of the day (beach/ lunch/ dinner). The place has a lot of traffic so it’s normal to take an hour to do 6km. The wifi doesn’t work in the rooms. The pool is too small for the size of the hotel. I won’t came back.
Windsor Marapendi Hotel
4.6/5130 Reviews
Zona Oeste do Rio de Janeiro
Positive Great Location, you are relatively close to everything in walking distance. There is a pharmacy next door, as well as a bakery that has outstanding quality. The rooms are clean and spacious. One of the big pros for me is that there are no carpets, which is a big plus. It avoids any unpleasant smells. Negative Unfortunately, there are a lot more negative comments rather than positive ones. My family and I usually stay at the Grand Hyatt, but due to Covid-19, the hotel was temporarily closed. We were left with no other option but to give this hotel a try. I want to emphasize that this hotel has the potential to be a 4 or 5-star hotel if adjustments are made. Nonetheless, this hotel should be a 3 star. On the first day of arrival, we had wifi. However, on the 2 day of our stay, we no longer had wifi. We contacted the reception desk, and the girls in counter said they were having issues with their wifi due to their guest capacity?!?!?!?!?!?! really? This is a hotel that shouldn't even be an issue. We are in 2020 in 2020 even McDonalds has a reliable WIFI however, Windsor Marapendi did not. After a few days the ”Partial Wifi” was back up, I mean partial because the wifi was only available in the lobby. Just writing this review baffles me with their lack of proper and basic preparation and administration. Wifi was not available during our entire 9-day stay. We stayed on the 13th floor, and again I repeat no wifi in the room. I had to go down to the lobby so I could log in to my laptop to work. How inconvenient and above all this, not one apology and acknowledgment of their lack of proper planning from the hotel, and they didn't even move a finger to make matters right with this nuisance. There was a lack of responsibility and care from the hotel. All they would say is that they are working on it. The hotel charges for the use of an adapter. It's 50 real. Although it's nothing if you convert it to USD, all hotels allow you to borrow an adapter if needed. Especially one that has no wifi. (forgive me, but I can't get over this wifi issue) Breakfast is free, which is a nice thing (especially for a hotel with no wifi), but it's mediocre, your best off going out for breakfast you will have a much better experience. Blowdryer is obsolete. Suppose you want to dry your hair, good luck. Bring your blowdryer. In my case, I had to go out and buy one during my stay. The Reception desk crew needs a complete revamp on professionalism and Customer Service. If you are trying to be a high-end hotel ( Which this hotel is not), Customer service is everything you guest needs to feel welcomed and feel like their needs is cared for regardless of how little or big their needs are. Windsor Marapendi, you have great potential if the criticism is taken and executed for them not to happen again in the future with other guests. You need major improvement. You should be rated as a 2 star if that. Holiday inn is a 5 star compared to
Samba Rio Convention & Residence
3.8/545 Reviews
Zona Oeste do Rio de Janeiro
Great health. However, employee information is different. Reservation information will not be updated at the reception desk. I immediately paid 50% of the fee to extend the stay. The next day, I was woken up by the staff to remind me of the check-out time, and I learned that I had paid for the extended time. After a long time, I left, and when I returned to the room, my room was sealed off. At the reception, I learned that the reason was the checkout time (the next day) Once again, I told me to pay 50% of the value of my stay per day until 18 hours. The receptionist was not notified and did not find any information about this information in the system. At the time of my relatives, my reservations were also lost. They must call the reservation department because the information has not been updated in the system. To my surprise, my reservation was cancelled without notice. I asked about the use of the hotel’s swimming pool, and the receptionist told me that due to the pandemic law, leisure is prohibited. The next day, I was trapped in the room and had nothing to do because I was unattractive in the hotel and its surroundings. When I decided to go out to breathe fresh air, there was only 1 hour left to check out. I found that the swimming pool was fully operational and some guests liked it very much. And I wasted a whole day in the room, thinking it was forbidden because of masturbation.

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