Hotels near Morro Dois Irmaos in Rio de Janeiro

Carlos my breakfast server always makes my morning start great. He is always on time and always makes sure I have everything I need. He speaks very good English. This is my second time to stay here for a week quaranteen and I have had him the majority of both visits.

From the service to the assembly the very good service and installation staff tb

Chegamos ao hotel por volta das 17h50, e já na entrada, ao questionarmos ao segurança a respeito do estacionamento do hotel, recebemos apenas a resposta de que estava lotado. Questionamos onde seria o tal estacionamento, e o mesmo respondeu que era logo após o prédio, em um portão branco. Estacionamos o carro ao lado, e não havia, no portão ou em algum ponto perto dele, indicação de que aquele era o estacionamento do hotel, bem como sua lotação. Chegamos em um horário já distante do tempo em que se inicia o checkin, mas mesmo assim nos deparamos com uma enorme fila para fazê-lo. Após passarmos mais ou menos 40 minutos na fila, fizemos o checkin e subimos para o quarto. O quarto em si é bom, apesar de ter pontos que necessitam de atenção. Ele é muito mal iluminado, contando apenas com dois ”spots” de luz, bem pequenos, e um abajur. Além disso, no banheiro encontrei muitas falhas no teto, inclusive uma parte que parece como um alçapão, porém toda deteriorada. No dia seguinte, quando fomos ao café da manhã, nos deparamos com mais uma fila. Chegamos ao café da manhã por volta das 9h40, ou seja, faltando 20 min para o fim do serviço, que em si é muito bom, porém me chamou atenção para certos pontos. Como o salão principal estava lotado, alocaram os hóspedes em outro salão improvisado, no saguão do hotel, que imagino ser uma prática devido à lotação habitual do fim de semana. O café da manhã oferecido é bom, porém nada fora do comum. O serviço é precário, os 30 minutos em que estivemos sentados, não passou nenhum funcionário para recolher os pratos que os outros hóspedes haviam deixado na mesa, além de falta de reposição quanto a pratos e talheres. Já visitei alguns hotéis pelo mundo afora, mas nunca vi um hotel que imediatamente no horário em que se encerra o buffet, começa a rapidamente recolher toda a comida disponível. O que sempre vi são os funcionários pararem de repor a comida em certo horário. Dada as filas do hotel, o mínimo seria o horário ser extendido aos finais de semana, penso eu. Por fim, no checkout, o diálogo com o recepcionista foi rápido e sucinto. Ele questionou se haviamos consumido algo do frigobar, e era isso. Não havia papel para assinar, não havia conferência do quarto, nada. Então tá... Não chegamos a utilizar a piscina e a academia, por isso não posso escrever sobre. Minha opinião final é que o hotel é muito grande, bonito e bem localizado. No entanto peca em muitos pontos, como conservação e administração em si.

Great health. However, employee information is different. Reservation information will not be updated at the reception desk. I immediately paid 50% of the fee to extend the stay. The next day, I was woken up by the staff to remind me of the check-out time, and I learned that I had paid for the extended time. After a long time, I left, and when I returned to the room, my room was sealed off. At the reception, I learned that the reason was the checkout time (the next day) Once again, I told me to pay 50% of the value of my stay per day until 18 hours. The receptionist was not notified and did not find any information about this information in the system. At the time of my relatives, my reservations were also lost. They must call the reservation department because the information has not been updated in the system. To my surprise, my reservation was cancelled without notice. I asked about the use of the hotel’s swimming pool, and the receptionist told me that due to the pandemic law, leisure is prohibited. The next day, I was trapped in the room and had nothing to do because I was unattractive in the hotel and its surroundings. When I decided to go out to breathe fresh air, there was only 1 hour left to check out. I found that the swimming pool was fully operational and some guests liked it very much. And I wasted a whole day in the room, thinking it was forbidden because of masturbation.

The room was excellent, the shower was excellent, the cleaning was perfect, the coffee and water was very good! The hotel is a very nice place, a partnership, a 2 academies where we can enjoy a variety of activities! I have only choices to this place! Kings' breakfast! This is worth it!

I went to Rio de Janeiro for the second time and stayed at this great hotel. There is nothing to complain about, just praise and congratulations for the excellent service, great location and beautiful AP. I am already looking forward to the next booking

Ive stayed in the basic room but I didn't expect it to be so small. The bed was big, but the room smelled of cigarettes. The Cable TV didn't work, always said the signal was bad. The bathroom is small and I found used bath soap laying around. I complained and they promised to clean the room, only to find out that the cleaning service is working once a week during the pandemic. The breakfast was really basic (which I understand as we are in a coronavirus pandemic and things are simpler) but the coffee was just ok (drinkable). The service knocked on my door twice one night trying to deliver somebody else's meal. Overall if I had personally payed for the room I wouldn't stay. However, I didn't have an option because it was a critical business trip and it was the nearest hotel next to the client.

Friendly reception staff, safe and convenient area, with malls and mini markets walking distance. However, when we got to our room, the maid wasn’t done cleaning and was almost rude telling us to get a different room because she wasn’t going to have time to finish cleaning before going home. We called the receptionist and he came up with keys to a new room. The rooms are very basic and need an upgrade desperately, but the bathrooms are clean. The curtains are grimy, lots of dust under the beds. The A/C works well and the showers are great. The breakfast buffet is adequate, but not great. Runny scrambled eggs, dry cakes, etc. It served our family fine, but there’s no luxury here.

would like to appreciate the pro active staff at the Front office Ms Dilma and Tuanny who with their cheerful and helpful attitude made the experience pleasant ,they are always available to assist with smallest of requests , A big Thank you to the ladies Appreciate the efforts of the kitchen staff as well for serving meals,snacks in the Covid times , the staff are cheerful and pleasant.

Staying at the Residence Inn by Marriott was one of the best decisions my wife and I made during our visit to Barra da Tijuca. From the moment we checked into reception, the staff went above and beyond to answer any questions we had and were always willing to go the extra mile to make us happy and feel like family:) They were so organized, thorough and pleasant to deal with, and we didn't have to worry about a single thing, as they made sure everything ran so smoothly. All the rooms are much larger than your average hotel, so value for money is excellent and they have a full kitchen as well. A few extra positives to point out; - security is tight with electronic entry doors to access the hotel, so we felt 100% safe - Fibre optic internet ( very important as we both work online ) - hotel is well insulated to the outside noise, so peaceful & quiet - plenty of food, shopping and public transportation options close by - the restaurant food and staff were spectacular! To summarize: We’re quick to find fault and fussy about the details, so we’re impressed that the overall experience not only met our expectations, but transcended them, and our stay was far better than we even imagined:) A special thanks to Georges Wuillaume, the facilities manager, for making sure our stay was absolutely perfect!