Logis Hotel-Restaurant Spa le Lac

Great hotel, very nicely finished and nice modern room. Spa was a lovely extra. 5 mins walk from plan d'eau activity area with nice walks round the lake. Half hour walk to town centre. Nice outside areas.

Due to medical issues, I had to shorten my holiday and organise a taxi to repatriate me back home. I inquired with the receptionist to organise a late check out so that I could lay down in my room for an extra 2 hours while waiting for the car to arrive. I was told harshly that I should vacate the room at noon sharp and rest next to the pool as it was not possible to keep my room longer, even by paying a supplement . As I had trouble breathing and needed to be plugged to my hydrogen device as long as possible before the car drive, I explained several time that I was really unwell and that I needed to lay down. After a lot of unpleasant and unnecessary comments mocking my health condition while I was resting on my bed with the breathing tube in my nose, I was transferred to a adjacent room by two persons from the reception. I was brought the card reader next to my bed so that I could pay the full price for an extra night. I still don’t understand how people working in hospitalities could behave in such a shocking way when someone is clearly unwell. The hotel being only half full, it would have been easy to find a good solution that worked for everyone. My taxi arrived as scheduled at 1.20pm and I left feeling bruised and extremely unsettled by the trea**ent I received. I wish I had been well enough to defend myself when harassed but unfortunately I was too tired to fight back.