Hilton Garden Inn Louisville Mall of St. Matthews Reviews
Hilton Garden Inn Louisville Mall of St. Matthews
400 Sherburn Ln, Saint Matthews, United StatesView Hotel Details
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1 night
Hilton Garden Inn Louisville Mall of St. Matthews Guest Reviews
4.5/5
Great
102 Reviews
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(102)
Positive reviews(97)
Negative reviews(5)
WD Chan
Queen Room with Two Queen Beds
Checked in Sep 2022
Business travelers
32 Reviews
Outstanding
Posted on Sep 27, 2022
Close to shopping mall. Front desk good services. Clean room
Guest User
King Room
Checked in Jan 2022
Family
3 Reviews
Outstanding
Posted on Jan 12, 2022
Absolutely lovely experience. Wait staff at breakfast are also so kind and helpful. Thank you, Hilton!
Tara
Checked in Feb 2024
Other
Outstanding
Posted on Feb 18, 2024
We were will pleased with the cleanliness and convenience of the location to what we needed!
David
Checked in Jan 2024
Family
Outstanding
Posted on Jan 28, 2024
It was clean and the bed was very comfortable. The restaurant and bar are deserted and the food was not good.
David
Checked in Jan 2024
Other
Very Good
Posted on Jan 24, 2024
Everything good but requested no feather pillows but found 2 in room and had to exchange them. Shower head was not working properly but did get it to work after I worked on it./
John
Checked in Mar 2024
Couples
Outstanding
Posted on Mar 4, 2024
Great staff, clean rooms and facilities, close to hospital and restaurants.
Craig
Checked in Dec 2023
Other
Very Good
Posted on Dec 18, 2023
Great location, clean hotel, nice bed, very good value.
Was a bit noisy in the hallway late at night from other guests--I did not notify anyone so I can't say I gave them a chance to address it.
Kimberly
Checked in Dec 2023
Other
Posted on Dec 5, 2023
Fire alarm went off twice 3am and 5am, evacuated building both times. Not sure if they compensated anyone. I woke exhausted and late so had to hurry out. Convenient tho.
Dustin
Checked in Nov 2023
Other
Outstanding
Posted on Nov 6, 2023
The stay was great and the service was great, the only thing that I didn’t like or know anything about was, that you have to pay to park but the don’t tell you that when you check in. They wait to tell you as you check out.
Verified traveler
Checked in Oct 2023
Other
Outstanding
Posted on Oct 4, 2023
Friendly staff, spacious clean room, and so many amenities. Great location for our weekend getaway to Louisville.
Dale
Checked in Sep 2023
Other
Very Good
Posted on Sep 18, 2023
Seemed to be quiet and safe. Was not happy pool was closed . Did not realized we would be charged for
Andrea
Checked in Sep 2023
Other
Outstanding
Posted on Sep 16, 2023
This was my 2nd or 3rd stay at this hotel. The staff is always very friendly and welcoming and the entire property is impeccably kept. I will stay here again on future visits to Louisville.
Shonda
Checked in Sep 2023
Other
Very Good
Posted on Sep 13, 2023
This is our go-to place when we stay in Louisville. We love the hotel but this time our room had a horrible smell. We roughed it out cause we didn’t want to complain.
Christopher
Checked in Aug 2023
Business travelers
Very Good
Posted on Aug 25, 2023
The onlybissue on this stay was that the air conditioner was very load. It had a rattle that kept me up. This is the only time i have experienced this while staying here. And thei is the 6th time in the last gew years of staying here.
Wesley
Checked in Sep 2023
Other
Outstanding
Posted on Sep 9, 2023
That was maybe the third of fourth time we stay there. It is Always very enjoyable.!!!!
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