The Four Seasons as a brand has excellence attached to it always. So I was a bit taken a back by some of the short comings of the hotel during my stay.
The staff are never in doubt and were excellent all during my stay. However a large clump of hair stuck to the wall of the shower was not great, actually as 5 Stars go was pretty poor.
My second fault was when I went for a swim one of the light fittings was completely away from the wall with the cables showing. While I am sure it was safe seeing the cables exposed definitely didn't fill me with confidence and it just shouldn't be happening with an establishment like the Four Seasons.
It was disappointing to say the least.