Vila Angatu Eco Resort Spa

Beautiful place, great service and amazing a**osphere. Me and my family had an amazing time are Vila Angatu. Food was great, rooms are comfortable and always clean, the beach is pleasant and perfect for children. Hopefully we’ll be back very soon. ❤️

The hotel has an impressive entrance, a big, winding pool, and access to one of the best beaches in Santo Andre, so it appears high-end, but it's actually more like a 2–star, large volume, all-inclusive family-style resort. The interiors are not high-end, the rooms are austere and very sp****ly decorated - no chairs, no sofas, no desk, no luggage stands, the floors are tiled with large, institutional-style glossy white tiles, the bathroom tiles are painted over, and the fixtures are old and very basic. Devoid of charm and character. No channels were available on the TV in my room, and the WiFi was choppy. One afternoon, the power went out for several hours, which happens, but they should have offered some type of compensation to the guests, a free drink or something. That is one of the differences between 4–5-star service and 2-star service. As far as the service, it was bare-bones. The front desk staff were aloof, generally not personable, and at times seemed (oddly) distrustful. Some of the waiters were very friendly and efficient, but most of the wait staff appeared overwhelmed and were not very attentive. The breakfast and dinner buffets were good enough, with several options, but the dining rooms are large, and brightly lit, which made me feel as if I were eating at a high-school cafeteria. I do not recommend the hotel for solo or couples.

Thia local is very nice, this place is beautiful, stunning. a very calm beach surrounded by greenery, attentive and kind service without being “affected”. very comfortable cottages facing the sea. Sun and good vibes all the year. Good drinks and food

The hotel is excellent, incredible food, many options very day, very clean room, everything working perfectly. Staff is great! Very loving, kind, good vibes people, actually is what I would say about most people from Bahia. I will give some feedbacks only in the intention of trying to help you guys improve even better: 1) I really miss the hammocks(rede) to lay down and relax. You guys have an huge grass area close by the pool with the coqueiros, you could put many there, I felt you could explore the infrastructure around the garden too instead of only around the pool. 2) The day me and my wife left, we had to leave 30min before the breakfast be served. I talked to the staff in the reception to see if we could at least drink a black coffee to wake up for the journey, I knew already It wasn't possible to have breakfast before the time, but we wanted just to drink some coffee! And you guys have the machine there, we wouldn't need anyone from the staff for that. I know it's a huge hotel and you need some "restrictions", but I felt you could have been more flexible, try to find a middle way. Anyway, is not because of that I won't give 5 stars, but smalls things makes difference as well. Thank you for everything! Much love Wadi

Excellent location, food and staff. Highly recommend

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