Best Western Plus Wine Country Inn Suites Reviews

Very new and well decorated, breakfast is very rich

Clean and tidy, great breakfast

Slightly noisy. Workers coming in from work late stood outside talking loudly and making a lot of noise

We had a short overnight stay. The bed was comfortable, the room and the area were very quiet; no annoying lights, the curtains also blocked out most light. Consequently we slept well and surprisingly late! The breakfast was also good with many varied choices. An additional pleasant surprise was an EV charger - just what we needed while we slept!

Dispensary right next to the hotel as well as good will behind it. Area is not great. Room is clean and front desk was great. It’s just one night for us so it will do.

The phone didn't work. I had to.have the front desk come to get the TV to work. The TV kept turning off and on. Staff friendly. I had to keep calling the front desk on my cellphone.

We loved our spacious room. It has the feel of home, very clean with great customer service.

The staff was helpful and caring. The breakfast included every kind of fresh fruit available and a wide assortment of options. The room was cleaned daily and was immaculate.

I would like to request a full refund for last nights stay. The person in the room right next to us ( room 237) at 2am started blasting music so loud the walls were shaking. My son and husband were all woken up. I immediately called the front desk they said they would take care of the issues. The music, shouting, slamming doors, and yelling never stopper. I called the front desk again at 3am and said the music, screaming and loud talking still hasn’t stopped. The front desk woman, Shauna, said she was sorry there is nothing she could do. She tried calling the room and knocking on the door they wouldn’t answer. At 3:30am Shauna offered to move myself and my family since the music and screaming never stopped but at that point my whole family was up and exhausted from hardly getting any sleep. I told Shauna I would like a refund since we hardly got any sleep and still nothing had been done about the music. I even told her when we checked out at 4am that the music and yelling was still going on and she said there was nothing she could do. Shauna told me to contact ******* regarding a refund because I made the reservation though *******.

Had to be moved to a new room the first night due to ANTS crawling everywhere- floor, desk, nightstand. My stay was for 5 nights. I asked for room service on Monday, no show. Asked again for room service on Tuesday, no show. Asked for room service on Wednesday, FINALLY I received room service.

The place isn't fancy, but easy parking and free breakfast, along with a reasonable price, make it a good choice. Pet friendly. We were only charged $20 for our small dog, which is definitely more reasonable than other places we've stayed.

I am unable to rate my time with them because I never made it to the hotel due to a car accident. They got paid for an unused room.

The room had ants in it. The room also smelled musty or damp. I even left the back sliding door open but I was not able to air the room out.

The breakfast was a good addition. Room- shower floods out onto the floors, a/c in room doesn’t work as effectively.