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5 star

Grand Hyatt São Paulo
4.6/5114 Reviews

Grand Hyatt São Paulo

Zona Oeste Sao Paulo|2.48km from Villa Felice - Vila Olímpia
My recent stay at the Hyatt was horribly unpleasant. The driving factor for my complaint is the fact that I am currently opening an investigation for the robbery of $2.5K dollars in cash (which the hotel is well-aware of) from a passport holder inside of a backpack which never left the hotel upon my arrival from the airport. I submitted a claim and complaint for this issue on 9/10/22 in the morning (around 11AM) and it took the hotel a good part of the day (until 5PM) to call me back to address the serious issue. This was after I took many steps to alert them of my concerns: (1) I called them directly, (2) I was sent to submit a complaint to a Whatsapp Lost&Found number where I never received an answer, (3) I wrote an email describing the incident, and (4) I contacted a security team at my company Amazon, which spoke to the hotel and filed a civil police claim. Although you'd think this would be enough to ruin your hotel experience, there was more that took place during my stay which make me question the security of my belongings inside the room. To start off, when I checked in at around 12PM there was no room available, although I hoped that as a Hyatt Discoverist member I would have received priority treatment - I was deluded. Tired from a 15+ hour journey, I left the hotel and waited until 3PM for a promised email/call to let me know my room was ready, which never came. I then proceeded to call the hotel directly and was told that the room was ready, so I returned to the hotel to check-in. When I arrived, I was informed by the front desk that my room was not ready (jokes on me) and waited about 20-30 mins for a room to finally be assigned and my luggage returned. At last, I proceeded to my assigned room. Upon arrival, I opened my door to find another man inside working - who I startled and also told me he'd had the same issue during his own check-in process. You can imagine that if they are giving member guests incorrect key cards to enter rooms, this puts in question the overall safety and privacy of guests in the hotel. The next day, I ordered breakfast to my room which arrived cold, the eggs very badly made and bread dry - a subpar meal. Finally, days into my stay I was awoken at 1:30AM by very strange noises in the room next door behind my bed which seemed like banging of drawers and furniture being hit (I have recorded footage as evidence). I proceeded to call the hotel front desk and was told someone would come up to verify. No one ever came to my

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Explore Guest Reviews of Hotels in Sao Paulo

Searching for hotels near Villa Felice - Vila Olímpia? Compare room rates and reviews to find your ideal stay.
Mercure Sao Paulo Berrini
4.3/578 Reviews
Zona Oeste
Super well located hotel with a large, clean, careful room (for 4 people). The restaurant also serves delicious meals for lunch and dinner, whether in the apartment, or in the apartment, and also for the rest of the city. The room has parking, which also has the exemplary service of the responsible man. All note 10! My second stay with the family here and whenever we return to the SP, we will stay in Adagio.
Estanplaza Berrini
4.4/579 Reviews
Zona Oeste
Very good hotel, comfortable rooms. You must replace towels because they look old. And the internet doesn't work well. When you select the Wifi and wait for the emerging window to connect, this never appears. I couldn't connect to the internet. Something to fix.
Blue Tree Premium Faria Lima
4.3/5106 Reviews
Zona Oeste
The environmental facilities are more traditional and fairly clean. The service is not timely, and the front desk needs to be reminded many times before the required items will be delivered to the room. The geographical position is superior, convenient for shopping and business travel.
Intercity Sao Paulo Berrini
3.9/554 Reviews
Zona Oeste
The hotel is clean, the rooms are good, but breakfast is not to be desired and the parking is bad! In the morning breakfast, the mosquito eggs were green, yes ... green, soon one guest had complained and they took off the buffet, the milk was not frozen, the part of suckles, oats and granules were poorly preserved because they were mugs, no description of foods If you have any allergy, take care. Now the parking, I will make a direct complaint with the hotel and also with the parking company, two days were charged indebtedly, when the first day was charged, setting the withdrawal was up to half a day of the next day, 2h tolerance, we withdrew our car at 11h23 and charged another day!!!!!!! I'm late for a compromise and I couldn't lose time discussing ... Without telling you couldn't connect the car, we had to go down from the room to teach the manufacturer to connect.
Pullman Sao Paulo Vila Olimpia
4.3/574 Reviews
Zona Oeste
The location of this hotel is really convenient. When there is nothing to do on the weekends, I go around. There are many restaurants to choose from. I ate a Japanese restaurant and the dishes are basically localized. The owner created a new drink because it is pink. It’s also rare that the boss tried hard to talk to me in English and recommended it. I tried it and it tasted really good. There is a carrefour about 5 or 600 meters away. I remembered that my local colleagues recommended local milk to me, so I bought some local milk and fruits. It’s very fresh; the hotel’s breakfast menu is a little bit more, but the ingredients are what I value most. In addition, one day I worked overtime and returned late. I was so hungry that I tried this eight-catch fish in the hotel restaurant. I don’t know what to do in the alleys. When I ask questions in the circle of friends, everyone’s brains are open...
Radisson Vila Olimpia Sao Paulo
4.2/582 Reviews
Zona Oeste
Located in the center of the new city of Sao Paulo, the location is very good, the transportation is convenient, and the security is very good! The shopping Olympia and JK are very convenient!

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Sao Paulo Travel Guide

On Trip.com, it's easy to search for hotels in Sao Paulo. Book hotels in Sao Paulo via the Trip.com website or app, it's easy and hassle-free. Located in Brazil, Sao Paulo is a well-known and vibrant city. You can stay 3-5 days at hotels in Sao Paulo without running out of things to do.

Every day, travelers worldwide arrive at Congonhas Airport to start their vacations and business trips in Sao Paulo. It's easy to reach Sao Paulo. The city can be reached by plane, train, and car.

There are 743 hotels in Sao Paulo on Trip.com, including luxury, boutique, and budget hotels. When looking for hotels in Sao Paulo, there are likely good options at a nightly budget of just 48 USD. There are 26 five-star hotels in Sao Paulo at an average price of 215 USD per night. There are 119 four-star hotels in Sao Paulo at an average price of 73 USD per night. There are 97 three-star hotels in Sao Paulo at an average price of 45 USD per night. There are 52 two-star hotels in Sao Paulo at an average price of 29 USD per night. As a popular tourist city, Sao Paulo has many renowned chain hotels. Hotels under the Ramada brand are a good choice. If the comfort level of your trip is important, there are many choices in Sao Paulo, such as hotels under the Ramada brand. Golden Tulip Paulista Plaza in Sao Paulo is a favorite among Trip.com users. Grand Hyatt São Paulo is also one of the most frequently chosen hotels.

In the city center of Sao Paulo, you'll have easy access to Cultural CAIXA, Catedral Metropolitana de Sao Paulo, Liberdade. You can choose attractions in Sao Paulo that are perfect for a weekend getaway, such as Ruinas da Lagoinha, Fazenda Renopolis, Mirante Nossa Senhora Auxiliadora. The most famous attractions locally are Avenida Paulista. With a developed commercial area, visitors can head to Shopping Bourbon, Liberdade street market, Rua Oscar Freire for a great shopping experience.

Average Temperature

• January to March: 20.8°C during the day, 25.27°C at night

• April to June: 16.45°C during the day, 21.02°C at night

• July to September: 15.35°C during the day, 20.45°C at night

• October to December: 18.82°C during the day, 23.38°C at night

Average seasonal Rainfall

• Spring: 205.3 cm

• Summer: 68.37 cm

• Autumn: 54.5 cm

• Winter: 156.77 cm

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