The room was large and fine for our family of 6. The bathroom is small but clean. The front desk was helpful when needed. The staff working the breakfast area were not very helpful and hard to communicate with. The beds need improvement, very basic uncomfortable mattress and linens. The breakfast area very often ran out of items, there was a long line one day, the eggs are tiny pieces that don't even pretend to be real eggs, and all the breakfast meat (besides the bacon one time) was covered in a weird oily spice mixture. We have been home a week and our stomachs still haven't recovered. They also want $45 a day parking which is outrageous and tried to bill us for it even though we never parked with them, thankfully I caught it. The hotel overall worked for our needs being in downtown and a room large enough for our family. But we expected more from Hyatt.