Arroyo Pinion Hotel, Ascend Hotel Collection Reviews
Arroyo Pinion Hotel, Ascend Hotel Collection
3119 W Arizona 89a, Sedona, United StatesView Hotel Details
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Arroyo Pinion Hotel, Ascend Hotel Collection Guest Reviews
4.1/5
Very Good
101 Reviews
Verified reviewsLocation4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All Reviews(101)
Positive reviews(96)
Negative reviews(5)
Guest User
Two Queen Room
Checked in Sep 2023
Family
1 Reviews
Outstanding
Posted on Sep 14, 2023
The staff was great. They were very accomodating. The pool was refreshing. Quite, clean rooms. Will be back again.
JOHN
Checked in Mar 2024
Other
Posted on Mar 24, 2024
It’s an OK hotel the staff was very nice. The place is pretty dated, but what’s there was clean just an average hotel. I would stay there again mostly because the staff was so nice but the place could use a little updating
Jeffrey
Checked in Mar 2024
Family
Very Good
Posted on Mar 24, 2024
I like that they have continental breakfast for guests and there’s enough parking. The room needed some renovation as the carpet looks dirty & I find it odd that the sink is the first thing you see when you open the door. The first night we can hear our next room neighbor’s noise but overall, it was a comfortable stay.
Larry
Checked in Mar 2024
Couples
Outstanding
Posted on Mar 7, 2024
Awesome Stay motel style (but classy has outside doors) where you can park your car within 20 ft of your door. We have 2 dogs and our ground floor unit had a patio. Perfect for them. Place is super clean. Devils Bridge 5 min dr.
Super Loaf 10 min Chimmey Rock 8 min
Lots of restaurants in the area
Arielle
Checked in Mar 2024
Couples
Outstanding
Posted on Mar 5, 2024
We booked a room with fireplace and jacuzzi tub. It was so quiet and relaxing at the property, and we even had a small outdoor patio to ourselves directly outside the sliding doors. We would definitely go back.
Brian
Checked in Mar 2024
Couples
Very Good
Posted on Mar 4, 2024
The place was nice except for 3 things. They booked a herd of elephants to stay above us. We could hear everything from them turning their tv off and on, walking, closing drawers, etc. The 2nd thing is the property directly behind us was crushing rocks at 8am. The 3rd thing was there was no blackout curtain. There was a pretend one, 3 feet wide and didnt move. The staff was very friendly. The room was nice.
Ringo
Checked in Feb 2024
Couples
Outstanding
Posted on Feb 20, 2024
The manager and staff are hardworking and friendly, the area around is beautiful as well as the rooms
Terrence
Checked in Jan 2024
Couples
Very Good
Posted on Jan 19, 2024
I liked the way that the property was set back from the roadway and more secluded than others in the area. The staff was also very courteous from check in to check out.
Jennifer
Checked in Jan 2024
Couples
Outstanding
Posted on Jan 8, 2024
We stayed in January during a few inches of snow and cold temps. The property did an excellent job of maintaining sidewalks around the property. Breakfast options were better than I expected and we appreciated onsite breakfast, 24 hour coffee, etc while waiting out the snow.
The room was a little dated but clean and had what we needed for night. The jacuzzi tub was a nice perk and worked great. The wall unit was loud but the heat worked great. Mattress was extra firm and pillows weren’t the greatest. Would not want to spend more than a couple nights here but it worked great as a last minute place to stay for us and I would stay again.
Verified traveler
Checked in Dec 2023
Other
Very Good
Posted on Dec 17, 2023
This was a great place to stay, that was quiet and pet friendly. Everything about the place was great, except for the mattress. The mattress was rock hard and very hard to sleep on. I expected there to be a better mattress, to match all the other great things in the room and property.
john
Checked in Dec 2023
Other
Posted on Dec 11, 2023
We stay in first floor room, and a noise from above our room until 3am we could not get sleep until 4am.
Iris
Checked in Dec 2023
Family
Very Good
Posted on Dec 10, 2023
Floor of the Bathroom wasn’t clean ,
Carpet of the room, looks dirty, linen of the bed, wasn’t look clean.
Positive review:
Costumer service at lobby, very nice and friendly, outside building looks clean
Angie
Checked in Dec 2023
Family
Posted on Dec 1, 2023
Centrally located, very close to town and to a lot of the wonderful hikes. Lobby was small and hot breakfast was just right. The fire pit at night was nice and the pool was heated to 85degrees. However, the room itself was very dirty. Carpet was old and smelly, the light fixtures, walls, and light switches were dirty. The sink didn’t drain and didn’t work. We didn’t have enough towels. The room didn’t have extra blankets for the couch. The TV was glitchy. Lots of issues during our stay…
Richard
Checked in Nov 2023
Couples
Outstanding
Posted on Nov 28, 2023
Loved my room! It had a fireplace, a whirlpool jacuzzi tub, and a lovely patio area, shaded by trees, with table and chairs. Everything was very nice and clean. The customer service was Top Notch. They were so friendly and welcoming and helpful. Nice breakfast spread in the morning as well.
Verified traveler
Checked in Nov 2023
Other
Posted on Nov 23, 2023
Got to the room and there were really long hairs all over the place. Noticed one in the shower which might have been ok if it was just one or two missed, but then saw a clump on the bathroom floor, then more on the floor of the main room, and in the bed. They were very easy to spot. We asked for another room which looked better but the garbage had not been taken out. Again, on its own might have been fine as just a one off oversight, but the combination made me think the general level of attention in cleaning was poor, especially considering it’s not exactly a budget hotel. I noticed some cobwebs and dust as well. I didn’t feel comfortable staying there and was able to get a refund.
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