Mare E Monti

Nice rooms in challets, near to the beach by foot 2 mins, 2 mins to supermarket, 5 mins to restaurants, quick wi-fi connection, very nice receptionist, beautiful garden, the only negative thing is noisy airconditioning in the room right above your head

Awful management, when I said I wanted to change room because it was not as described, the manager got very cold, he did not even apologise. Rooms where dirty. A nightmare. I will never go back again in this place. The only positive point is the location, really close to the sea in a small village. Gardens are well maintained.

Really regretting our decision to stay at Mare e Monti as the accommodation was dirty and uncomfortable . We were shown to our room, 1 double bed and single bed cramped in the corner, the beds sheets were clean.. but that’s about it! The pink blanket on the top of the beds were filthy, the floor hadn’t been vacuumed and was full of sand, dust under and on top of small fridge and months and months of dust on the top of the wardrobe. The small deck hadn’t been cleaned either and the white plastic furniture all stained did not make it an attractive place to relax. The bathroom had been renovated some time ago but the tiles grout in the shower and around the toilet was black with mould and dirt. Also, we struggled to open and close our door as the key would not turn in the lock. One lightbulb above the bathroom sink did not work from day one, we did report it but it was never changed. We had to ask for bath towels almost everyday as the cleaner constantly forgot to leave some. And the toilet paper, one roll as the time…. Times are hard but at 1400 euros for the week, you would think you get a little more. The receptionist came to the room just after we checked in as we complained it hadn’t been cleaned. She acknowledged the state of the place and sent back the cleaner. It was a little better but still not great. On the 3rd day I spoke to the owner/manager, showed him the photos of the bathroom…. His response was unprofessional as he kept telling me that he couldn’t get staff to clean, and it had been so tough for them with the pandemic…. It has been tough for everyone, us included, and it’s just a matter of keeping the place tidy, clean and safe during a global pandemic which was completely ignored at Mare e Monti. He did offer for us to have free breakfast, but we went to local Boulanger for ours, he did not offer a reduction on the final bill. After many excuses, he finally said in would send the cleaner for 1 hour. It was cleaner but the damage had already been done. The dark on dark wood and dirty floors make the room feel smaller and dark. Impossible to set the air con temperature making too cold. We did not look forward to go back there each evening and felt tired as the we couldn’t get decent sleep all because of the poor state of the place. Managers/owners of small businesses can also grab a pair of gloves, sponge and cleaning products and lead by example. Not the case at Mare e Monti, but still happy to take our money.