I have been to shimla quite a few times and this was one of the best experiences so far in terms of stay. Hospitality 10/10 Service 10/10 Location 10/10 Cleanliness 10/10 View from the premium view room 10/10 The staff is absolutely amazing. You will for sure feel like you are staying at a place which feels like home. Special thanks to Chamel sir. He was helpful since the beginning. I was looking for a hotel to stay and even before I booked the hotel I called them and Chamel sir was nothing but polite, helpful and considerate. He even guided me in choosing the room. Once again I will say it was a 10/10 experience in every aspect.