Grand Copthorne Waterfront Hotel Singapore

Very good. We booked two rooms for two families traveling together, and luggage storage was convenient.

Staying at this hotel completely ruined my trip. I've been to Singapore twice, and this stay has made me never want to come back. The overall experience this time was very poor, and I highly recommend against it. On the first day, I found stubble on the disposable razor, and it seemed like the disposable toiletries had been used before. The hygiene issues were really off-putting and made me feel very unsafe. I stayed for 5 days, but disposable slippers were only provided on the first day and never replenished afterwards. The in-room tea and coffee weren't refilled daily either; it was completely hit or miss. The management of room consumables was utterly chaotic. The front desk staff had terrible service. Requesting ice required communicating with a phone AI, and it cost 6 yuan per bucket, which is incomprehensible. Also, the hotel pool is very small, which significantly diminished the experience. This is the second time I won't be staying here again. A tip for friends traveling to Singapore: When checking in, make sure to read the terms and conditions carefully and, if necessary, get them translated and confirmed. Many details, if overlooked, could lead to fines. Most importantly, durians are strictly forbidden in the hotel, and violations will result in penalties. This is a painful lesson learned from a 300 SGD fine. ⚠️ Reminder for travelers to Singapore: Make sure to understand the terms and conditions when signing at check-in, and translate them if necessary to avoid unintended penalties. Absolutely do not bring durian into the hotel, as there will be fines.

I was too tired from all the activities to check out the pool this time, but I'll definitely give it a try next time. The water looked really clean, and the hotel itself is quite large. The driver told me this hotel is very popular and gets fully booked quickly during peak season.

Very good, close to the subway station, so it's convenient to get anywhere. The room was cleaned promptly every day, and the service attitude was also great. A pleasant stay experience.

We stayed for 3 days and 2 nights. On the first day, the room we were assigned had ants. After reporting it to the front desk on the second day, a male staff member with glasses helped us change rooms. The hotel is a 7-10 minute walk from a subway station and a 10-minute walk from Great World shopping mall.

The room is quite spacious, and there's no deposit required, which makes checking out very convenient. The location is decent. The front desk staff can speak Chinese, and there are also Chinese-speaking employees among the service staff. Several attractions are within walking distance, though it can get hot. Havelock MRT station is just 400 meters away.

The room was clean and quite new, looked like it had been recently renovated, but there was no strange smell. The view from the window was great, overlooking the Singapore River, and in the morning, many people were jogging by the river. There's a restaurant downstairs, but I didn't try it, though I saw many people eating there in the mornings. Just a ten-minute walk from the hotel is a shopping mall with a supermarket and plenty of food options. The subway station is underground. In the evenings, after dinner, we'd take the subway back and then walk to the hotel. The kids loved it so much they didn't want to leave.