Hotel Europacity

The only reason it deserves a star is because the staff was helpful when you asked them something and the rooms are incredibly spacious, other than that, avoid at all cost. Broken aircon, broken tiles in the bathroom that stick to your feet, horrible beds, only 2 small lights in the whole room worked, I could see the sewage from the toilet above me, ... On top of that, it's location moght appear safe at first being right next to the police station, but they deal ***** right in front of it. It's a smelly neighborhood, I've seen someone sh*t against a wall 50m from the hotel, ... Brussels is a horrible place to begin with but this made my opinion even worse. The rooms where adequately cleaned, but the staff can only do ao much with a completely worn out place. The 'hair dryer' they advertise with is a hand dryer as seen in public toilets, nothing useable. My colleague couldn't even get in his toilet at first as the lock was broken. Another weird things was that on the 3rd day, I suddenly had a 3rd bed in my room, most likely preparation for the next week, but a very odd feeling to experience, as if they invaded my privacy. Should've taken pictures, but only have 2 videos I sent to the office.

Location is perfect for business visits. Just about 15 mins from the airport. The hotel itself is very outdated and noisy due to the fact that it's overseas the railtracks. Friendly staff at the reception.

It was opposite an active train station and trains ran till just after midnight but restarted before 5:00am. While there were no trains running, there were construction work happening. No bar nor mini bar available. Restaurant was only open for breakfast and staff could not recommend anything for lunch nor dinner. Outside of that, staff were friendly.

The hotel had no airconditioning that was clear on arrival only. Temperature in the room in excess of 30 Deg C. Fan provided cannot cool and (by doctors guidance) SHOULD NOT be used at this inside temperatures as it heats not cools the body. I almost had a heat stroke with red skin, stopped swetting while drinking a lot (signs of the heat stroke), so packed up and sat in the foyer where I slowly recovered and started to sweat (so get over this a bit). Next morning I checked out, but no refund was made, and the staff REFUSED to write on the booking papers that aircon was not working. They said it is mentioned on the web. As I did not find any note of absent aircon on the web, they say "it does not say we HAVE aircon". Then when I found the websites that say the Hotel has aircons, they said "we do not know these sites". On the top, the hotel is quite running down, half of electrical sockets was falling out, the cupboards can see the fridge taken out, just awful I ever stayed in.

If you are looking for a dangerous, noisy and horrible condition hotel, well this one is for you.💩💩💩

The location was good if you are using the north station