Spa Hotels in Pujut

"I booked a Superior room, but upon arrival, I was immediately told they had to change my room type and would be given a twin-bed room instead. This assigned room was in a very bad state and did not match the online pictures at all. The bathroom wasn't clean, there were holes in the ceiling, and an unpleasant smell permeated the room. I complained, and they gave me a new room. The new room looked like the online pictures and was much cleaner. However, in the new room, the toilet flush wasn't working properly, nor could I adjust the air conditioning effectively. Nevertheless, the hotel had a very good location and the staff were very nice. For one night, it was sufficient."

"really nice hotel. I had an excellent stay at. The hotel is beautifully designed with a relaxing tropical atmosphere, making it perfect for a peaceful getaway. The rooms are spacious, clean, and very comfortable, with great attention to detail. the staff were incredibly friendly, attentive, and always ready to help. The pool area is stunning and perfect for unwinding, while the food was delicious and well-presented. The location is also ideal—close to Kuta Lombok’s main area, yet still quiet and private. will be back soon! ---"

"Hotel itself is beautiful with well-kept grounds and a gorgeous pool area that feels really relaxing. It’s in a great location, right on the main strip so everything is within walking distance, but tucked away enough that it still feels peaceful and quiet. Rooms are huge, modern, and very clean, with daily housekeeping and fresh water provided. Tea/coffee facilities, a mini fridge, and a TV with plenty of channels. Staff were amazing - so friendly, helpful, and quick to assist with anything. I did have an issue with noise from internal building works, but the team handled it well, moving me quickly and even gave me a complimentary upgrade, which I really appreciated. Facilities overall were great. Pools are beautiful with plenty of sun loungers. The pool at the back of the resort was quieter (and away from nearby building works). Food was also really good - breakfast was tasty, although for the first few days it was à la carte rather than buffet due to lower occupancy, which was a little disappointing, but there was still plenty of food. Lots of convenient extras too - room service available as well as laundry service (although a bit pricey). The hotel can also arrange taxis to the airport (around 250K IDR, cash only), as Grab doesn’t seem to operate in the area. Location-wise, it’s perfect. Great restaurants nearby like Cantina Mexicana and KRNK for a quick bite, plus a supermarket right next door and plenty of coffee shops, bars, and restaurants within walking distance. **Tip:** try to request a room in the newer part of the hotel at the back of the resort - it’s quieter (away from building works) and more updated."

"We originally booked Lobster Bay for five days and ended up staying ten — which probably says it all. The villas are fantastic: spacious, beautifully designed, fully air-conditioned, and each with its own private plunge pool. It’s a place where you relax the moment you arrive. The staff are outstanding — friendly, attentive, and always happy to help, with genuine warmth and real smiles rather than scripted hotel politeness. The cooks are equally impressive, with excellent, freshly prepared food, and great choices on the menu. We can’t say enough good things about this place and would happily return. One of our favourite ever stays."