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Jupiter Lux Rooms
4/56 Reviews

Jupiter Lux Rooms

Split|0.15km from Restaurant Atlantida Split
Our experience was bad! After our reservation online, we received a confirmation email and check-in instructions. Inexplicably, on the morning of the day of our arrival, the structure asks us to insert a new credit card, despite the fact that we have already withdrawn the money from our account and moreover an amount higher than that of the reservation. Of course we do not give any other cards and the structure, despite having already taken our money, cancels the reservation 4 hours before our arrival. We call several times and we are told that we will be called back because they have to check. Nobody ever calls us back. One hour before our arrival we call again and they tell us that we will find someone waiting for us in front of the room at the appointed time for the delivery of the key. Once on the spot, however, no one shows up and no one answers our repeated calls: on the contrary, they always throw our phone down and do not respond to messages or e-mails. In practice at 21.00 we are in Split without a room even though we have already paid more than the amount of the reservation. If that were not enough, after 7 days we have not yet been returned the money and they do not even answer us. We are trying to deny payment by credit card, but we are told that we must file a complaint for the fraudulent withdrawal. That's what we're going to do. Terrible experience that I do not wish on anyone! In decades of travel, such a thing has never happened to us !! Not recommended !!! They are dishonest people

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Explore Guest Reviews of Hotels in Split

Searching for hotels near Restaurant Atlantida Split? Compare room rates and reviews to find your ideal stay.
Galeria Valeria Seaside Downtown - Mag Quaint & Elegant Boutique Hotels
4/572 Reviews
The hotel has a good location, facing the bay. It's a pity that the jacuzzi faces a wall, right next to the bed. It is far from the imagination of looking at the sea view soaking bathtub 😂 Parking on the surrounding road parking 50-60 kuna or underground parking at the hotel next door 120 kuna The small town is not big, it is convenient to come and go.
Seaview Luxury Retreat
4.5/525 Reviews
We stayed at the better of the 3 rooms with a balcony, the location and view is excellent a very big bed which you can sit up and watch the boats come in and out of port. You can sit in the sun from 10am till approx 4.30pm on the balcony which they provided 2 fold up chairs and a table. We had a wonderful stay but just a couple of things that you are not made aware of, it is difficult to locate with just a very small name on an entrance buzzer, there are 7 flights of stairs to climb with suitcases and no lift, there is nowhere at all to unpack clothes and you will live out of your case. Finally there is no service to the room in the entire stay ie towels toilet roll cleaning etc so by day 5 you are wiping your feet clean to get in bed. All this apart we enjoyed our stay and the lacking part you get used to. No need to go to the gym here with the stairs.
Villa Matejuska Heritage
4.4/541 Reviews
Excellent location! Steps away from the bustling boardwalk, but tucked away on a local side street where you share amenities with the locals. Right beside a grocery store with delicious freshly baked goods to eat on your balcony which sits above some of the best authentic restaurants in Split. The aromas from a Michelin Star restaurant Konoba Fetivi come up from below you making this feel like a truly authentic experience. Clean and quaint rooms with friendly and responsive staff
Jupiter Lux Rooms
4/56 Reviews
Our experience was bad! After our reservation online, we received a confirmation email and check-in instructions. Inexplicably, on the morning of the day of our arrival, the structure asks us to insert a new credit card, despite the fact that we have already withdrawn the money from our account and moreover an amount higher than that of the reservation. Of course we do not give any other cards and the structure, despite having already taken our money, cancels the reservation 4 hours before our arrival. We call several times and we are told that we will be called back because they have to check. Nobody ever calls us back. One hour before our arrival we call again and they tell us that we will find someone waiting for us in front of the room at the appointed time for the delivery of the key. Once on the spot, however, no one shows up and no one answers our repeated calls: on the contrary, they always throw our phone down and do not respond to messages or e-mails. In practice at 21.00 we are in Split without a room even though we have already paid more than the amount of the reservation. If that were not enough, after 7 days we have not yet been returned the money and they do not even answer us. We are trying to deny payment by credit card, but we are told that we must file a complaint for the fraudulent withdrawal. That's what we're going to do. Terrible experience that I do not wish on anyone! In decades of travel, such a thing has never happened to us !! Not recommended !!! They are dishonest people
Hotel Ambasador
4.7/556 Reviews
This is a new hotel, about a year old in a great location. You have many restaurants, a pharmacy and a grocery store so close by. Roka our driver, a medical student on summer break was great. The staff were all nice. I would not say its a true five star hotel in that the towels are small, paper napkins at breakfast and a coffee machine at breakfast to get your own, never seen this before, but the staff will help you. But probably the best new hotel in the middle of the town. We had a junior suite, this is very small, with a small lounge which is next to pizza bar and on Saturday night a loud bass music noise. Also you can hear people walking on the room above. I would take a sea view room on the top floor or larger size sea view room with a terrace next time. I do not think this a hotel for children. The spa was average.
Garden Apartment Hotel
4.1/512 Reviews
Our room was extremely dirty and there were bugs crawling everywhere. First off, the host walked us in and went over everything in 2 minutes and left. He did not take our ID to register us as guests which we know that hosts are supposed to do that as it's part of the law in Croatia, however, we didn't even stay as we looked for a new apartment to rent right away and left about an hour after checking in. There was a blood splatter on our cupboard door from a bug, soap scum left on the shower doors, toothpaste (we think) on the bathroom wall by light fixture, spiderwebs all over the rooms and spiders, centipedes and huge black beetle or roach crawling on walls, used bathing suit bottom left in cupboard, microwave door and handle was dirty, room key had dirt and scum all.stuck in the key, the floor was dirty - couldn't even take our shoes off, stains on the bedding and holes in the bedsheet. Definitely don't waste your money to stay here and I would not recommend this place to anyone. This is the first time I have ever had to check right back out of a place because of cleanliness and how disgusting our room was. Thanks, Amanda.

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