Woodland Manor Hotel

A surprisingly lovely hotel, that I wasn’t expecting for the price of £60 (no breakfast). I looked at the pictures and for some reason expected the hotel to be in a more work state but I am glad to say I was wrong. Yes you can tell it’s used but it was not shoddy and immaculately clean. It did seem to be run on a skeleton staff, however this did not detract from the service. The member of staff that greeted me and waited on me during my meal was an absolute delight and there are many who could learn from his customer service skills. I can’t recall his name unfortunately but he was from Nepal, and he could not have been more pleasant or welcoming. He is an absolute asset the this hotel. The room was cosy and had a bath and shower, which was lovely and hot. The bed was very comfortable and the window opened nicely for some fresh air. I didn’t spot any air con as the heating was from a radiator, that was easily temperature controllable. The TV was large enough but could receive too many channels (I could access the menu to retune it but I wasn’t too fussed). All in all a lovely stay and the chap they checked me out early the next day was just as friendly.

The phone in my room didn't work so I had to go to reception to order room service. The food was very bad. The chicken burger, was overcooked and inedible. The 'fries' were more like frozen wedges and didn't taste goon. No condiments were provided on the tray. The breakfast buffet was poor with very little choice but the menu part of breakfast was decent. The room was too hot and the bedding far too thick for the season. The room was OK but a little 'tired' and old.

I have stayed here a number of times, so in general the hotel is not bad. However on this occasion I stayed in room 11 and the bed was like a slab of concrete. I will avoid staying again if I can. If I cannot I will refuse to stay in room 11.

My wife and I really like this hotel, but on this occasion we were disappointed with the room (No. 38). The food in the restaurant is excellent, as is the level of service throughout.

The hotel was lovely and the staff were great. The only downside was that clearly it has become too expensive for them to heat the site properly. It was very cold.

Poor staff poor wine No atmosphere Resistants not catered for More interested in Weddings Food tasting event Left to ear in the bar

Nice and quiet, had a good nights sleep and breakfast was really good.would stay again

Breakfast options rather disappointing and had to go and find staff, staff were very helpful when there. Room clean and tidy but needs modernising

I expected a lot more from a Manor hotel, the interior décor & furniture was extremely tired, dated, damaged. Mould & shower leaks in the bathroom. Broken sash windows which could not hold open (and it was a hot day!) The room & bathroom in serious need of a revamp. It reminded me of a cheap 2 star B&B at the coast, not an elegant manor hotel.