4-Star Hotels in Lima

Service was great as usual by the receptionist and really appreciate the warmth and smile from Stefanny. The swimming pool is a heated one so I could swim in it even though it was a cold day. Loved the welcome drinks and the amenities (coffee machine, body lotion, body shower, hand soap, shampoo, thick and soft tissue paper). The beds and pillows are comfortable, there’s a usb charger at the table. It’s a really convenient place near Kennedy park. Note that no cotton pad or cotton buds, toothbrush, shower cap were provided but I am ok with that. Security was really nice too, was waiting for Uber at night by the street and he would walk out to wait with me just to be safe.

Wow! Wonderful decor. However the breakfast was lacking. The coffee was terrible and not hot and the food in general was not good flavour. The water in the swimming pool was far too hot too.

The hotel environment feels safe, and the Chinese dishes for lunch and dinner were quite good, though breakfast was a bit underwhelming. The bedding was comfortable and very clean.

We have been pampered by Aloft hotel!!! Carlos from the front desk made sure that we will have a great time celebrating our anniversary in Peru! We were offered a corner room with great views and a special treat as well! The lobby is in level L. Breakfast was healthy and superb with lots of great options! The room was huge! Plus points to the shower which gives spa vibes, great choice of tiles and shower head! Will definitely recommend to family and friends! Thank you, Carlos, for making us feel special!

Is a hotel renovated from a private house Roland Chateau Group Close to the Barranco area (there is the Bridge of Sighs and some museums to visit, it is a more distinctive area, you can also walk along the beach, the sunset is beautiful) Including breakfast and afternoon tea The whole hotel is like an art gallery with many collections The only thing that is not so good is that the room feels a bit musty (personal feeling) Overall it is very distinctive!

The hotel is located on the edge of San Isidro district and a relatively convenient distance to major parts of Lima (e.g. Miraflores, historic centre, and Airport), taking roughly 30 minutes to 1 hour by Uber. It is in a safe and quiet area within close reach of greenery, restaurants, convenience stores, and cafes. Room and bathroom were clean and well-maintained. However, for a business level hotel that is part of the Hilton brand, the lighting in the rooms are very poor with only bedside and tableside lights. Breakfast buffet was good with decent variety and continued supply of food. Gym was up on the top roof and gave a good view of the city, though it is small and machines are basic. Housekeeping staff were generally very helpful and polite. Receptionists at my check-in / check-out seemed to be grossly unfamiliar with the process and took a long time to get things done, sometimes asking repeated questions. Some of the breakfast staff was also a little less than polite. Overall a fine experience, but a bit less than the standard expected of a business-level hotel such as this.

Since I'm asked to review, I'll give an honest one. I genuinely don't understand how this hotel got such a high rating. Aside from the excellent location (next to Wong supermarket), I can't see what else warrants it. On the first day, I arrived around 10 am and asked the front desk if I could check in if a room was ready. The front desk staff explicitly said it would be an hour, then half an hour, and in the end, I only managed to check in after three or four hours. When I booked, I specifically requested a quiet room. Can you believe they assigned me the only room located between the elevator and the emergency exit staircase? Once in the room, the noise from the air conditioning unit was unbearable. Maintenance came up and said it would make noise for ten minutes every time it was turned off, or I'd have to keep it on constantly. Later, even when it was off, it would make noise intermittently. I couldn't stand it anymore and requested a room change. This went on until 8 or 9 pm (the platform's concierge was very dedicated and kept assisting with communication with the hotel). After changing rooms, I thought I'd finally get a good night's sleep, but the soundproofing in this new room was even worse. I could hear the shower from the upstairs room right above my head – there was no escaping it. Then, on one of the subsequent days, I left in the morning and returned in the afternoon to find my room hadn't been cleaned. I had to call the front desk multiple times just to get some water bottles delivered, even if they wouldn't clean the room. Throughout all these issues, the platform kept communicating and trying to resolve things with the hotel, but the hotel seemed to refuse to acknowledge any wrongdoing. I hope everyone takes this into consideration. Besides the great location, you really don't need to consider staying here for the guest experience.

Check-in was slow, the room card was not very easy to use, I called mantenimiento and it was fixed quickly The room was quite large, with one large and one small bed, and the bathroom was separated into wet and dry areas Drinking water was provided upon check-in, and we went to Machu Picchu for two days in between, but the coffee was not renewed on the second day. The breakfast was very very good, very versatile At least they were all my favorites, and there were ginger shots, hummus, and soy milk. In short, the breakfast was quite comprehensive and I liked it very much! In addition, this area is very quiet and safe, and Chinese people can come here without worry. It is a pity that I did not experience the gym and swimming pool

This is my second time staying at this hotel in Lima. I value the good location of the hotel and the slightly safer area. But I probably won't stay at this hotel next time. The smell in the room is too strong. If you are on a low floor, there is a building opposite, so I don't dare to open the curtains, it's quite uncomfortable 😣