5-Star Hotels in Malay

Airport transfers to and from Cardiff were seamless. After exiting the arrivals hall, turn right into the covered corridor and wait for your arrival with a sign. The service was very attentive; every staff member greeted us proactively. Room service was available. The room was fantastic, with toilets and showers on both floors, and a small outdoor pool. However! A word of caution: this room type is on the third floor, and there is no elevator. Traveling with elderly people should be approached with caution. Climbing stairs every day is exhausting, and they may not want to leave the house.

Mixed feelings about the hotel, it was my second time and fifth hotel on the island. It's a fine hotel but you wont feel pampered. +Perfect location if you want to stay at station 1, about 20 min walk to all the fun. The room is huge, clean and beautiful. They left good night wishes and cookies in the room every night which was a very nice touch. - check out at 11; the fruit at breakfast was given out in portions rather than buffet style which I found really strange and cheap for this type of hotel. There was no water dispencer and the water wasnt offered at the beach as well as at the restaurant when I stayed there for lunch and dinner. Even though it's offered in all the restaurants on the island and even cheaper hotels have water dispensers in the halls or rooms.

There’s not much you can say about this place - faultless throughout. A truly magical hotel, the best at which we stayed in the Philippines. Attentive staff, beautiful rooms, great pool/beach areas.

We really enjoyed our stay at Acqua. It’s located slightly away from the hustle and bustle of Station 1/2 beach so it’s lovely and quiet, but it’s still really close to everything (~5min trike ride). Service and staff at the hotel are exceptional. Everything is kept clean and neat at all times. The only minor downside is the beach - I wish the algae wasn’t coming quite so close to the shore to allow for a swim. We just ended up going to the other side of the island most days. Highly recommend pool in the afternoon - it gets nice and shaded after ~4pm. Overall, super happy with our stay.

Interesting hotel, the best way to consider the hotel is rather like a 4 star Spanish or Turkish hotel. Interesting arrival via private boats, down a service alley after a welcome drum beach welcome. Friendly staff but they don't remember you, you'll eventually want to never have to say your villa or room number ever again and have the number forever ingrained in your mind. Service was a sensation of everything being disctintly OK, nothing at all poor or bad just nothing good or exceptional. The feel of a Wetherspoons crossed with a boom box discotheque. Both rooms and villas are very cozy, if you like space or a spacious feel this isn't for you, if you want affordability and beach vibes you've found your home. Details lacking such as stained sofas and receiving another guests laundry in our laundry service. Overall it's a good hotel, but not what you consider a true 5 star and will leave you feeling underwhelmed.