Residence Inn Phoenix Glendale/Peoria

This was our 10th time staying at this hotel for Spring Training at the Peoria Sports Complex (our first since 2020), and it has been remodeled since we were last there. The best improvement was the shower that replaced the bathtub; the least impressive to me was the monochromatic brown/gray everything decor (and uncomfortable seating). That said, the staff is still very helpful and positive, the pool and hot tub were clean and good temperatures, and the proximity to the ballpark. Most disappointing was the breakfast, little to no variety of hot dishes in 7 day stay!

The room needed vacuuming because of crumbs from the construction that was being done on our floor. There was also some food crumbs. No towels were delivered to our room after a letter said they they planned on doing it.

Even though the property is being remodeled the staff did everything they could to attenuate any inconvenience a guest might experience. Quiet and pleasant, a gem of a hotel-plan to stay in the future.

Unfortunately, the property was under construction while we were there over Thanksgiving weekend. The construction was loud beginning at 8 am every morning. It also caused dirt and things to fall from the ceilings in the hallways. In fairness, they did let us know right before we got there about the construction. The employees were very friendly and nice. And the breakfast was good. There are good dining options nearby as well. We might be willing to try it again when the construction is complete.

I’m sorry Breakfast was awful eggs and waffles were bad they had no taste I’m not even sure they were real eggs taste like egg substitute. I was so glad you had oatmeal cereal, no variety of fruit. In need of much improvement. In the future it would be nice if you could rent a scooter for handicap your property is big for walking. Everything else was fine. I give a satisfactory 4 ⭐️ because of food and no handicap scooters rental.

Friendly staff, accommodated early check in, big complimentary breakfast with many options, nice parking lot, quiet, and clean.

Cleaning staff for rooms and other area’s was poor.

Nice place to stay. Lot's of eating places near by. Negatives: BREAKFAST poor, some of the food is left over from the day before. Sausage, scrambled eggs, some type of burrito served from day before etc. Last Stay here 4 years ago Breakfast was super. Fresh Fruits, Ham, great eggs, great biscuits and gravy etc. Breakfast has gone down hill. We ate out after a couple of days. PARKING: They charge $3.00 a day with no designate parking sticker just park where you want. How is it regulated? Stayed up one night wondering if rental Vehicle would be towed. Overall enjoyed the stay except for the Breakfast and PARKING CHARGE. They advertise a Monday, Tuesday, Wednesday evening mixer with some food etc. on in room TV but did not happen. In the past Great evening mixers.

First the good stuff - the location of this property is a 10 out of 10, many great restaurants in easy walking distance, easy access to Loop 101 to get around Phoenix area. The staff were also excellent, very friendly and helpful. On the negative, this property is due for some Reno’s - carpeting in side entrance and hallways stained and dirty, noticeable wear and tear, dimly lit hallways (when I first entered side entrance with our bags from parking lot, my first impression was “oh-oh, what have we got into”. The room was better, but still worn and patched carpeting. Bathtub was chipped, wouldn’t hold water for bath. Guest laundry had a broken washing machine door, not fixed during our two week stay. Bottom-line, I expected better for a property using Marriott name, and this was not a cheap price to stay. We only ended up here due to a VRBO that we’d booked was cancelled with little notice, we had limited options. Would I stay here again, probably not, too expensive for what you get.