TownePlace Suites Harrisburg Hershey

Hotel could use an undate. Old seats in the lounge area and dining area was a definite bad first impression. Elevator had a strong cigarette smoke smell, unpleasantto use. I do not plan on returning to this property.

The hotel staff was very friendly, our room was spacious and clean and the hotel is in a good location for options to eat and the mall. Only thing we thought was lacking a bit were the breakfast options. We were there to visit Hershey Park so still a great option about 20 min from the park attractions and reasonably priced.

My husband and I drove over 8hrs for his grandfather's funeral and this hotel was close to the funeral parlor. The young lady who checked us in was very warm, friendly and professional. After getting settled in our room and relaxing for a bit after our long drive we went down to the lobby to get a hot coffee. After pouring our coffee we realized there was no cream in the carafe so I asked a new woman who was now there if she could possibly get some more. She gave a slight eye roll and sigh, got up, came back with barely any cream in the carafe and what was in there curdled in our coffee so we decided to just get ready for bed however, when i turned down the covers I found a big nasty stain on the sheet. I took pictures and walked back down to front desk to find the same woman from the cream issue in the back office with a blanket around her, head down like she was sleeping. After standing there for a minute I said exuse me but the sheets on my bed were obviously NOT CHANGED and showed her the picture, she acted as though I was bothering her and said "well i can change your room" i told her that we were already all unpacked and extremely tired, she then said "what would you like me to do" with attitud. I asked for clean sheets to change them myself, then later that night our toilet backed up 2x. With no offer of assistance from staff either time so I plunged it myself. GM Andrew did give me a late checkout but after all that I'm I feel insulated. I got sick from breakfast food

Great parking with quite surroundings. Always prefer a Marriott Suites as they always think of everything you could possibly need.

The free breakfast was a bit limited. But otherwise we had a great room which was clean and comfortable.

Just needed to stay over after visiting family in Ohio. Nice, peaceful location. Would definitely stay again.

I was charged twice check in desk didn’t know what she was doing. I paid thru ******* then again at the desk. Manager could not give me a receipt of my refund to ensure me I was refunded. Overall terrible experience and the near by Sheetz was completely dirty and understaffed.

The room was comfortable. It had enough room in it. The area it was in didn't seem like a great. The staff was nice. No complaints.

Room was good, clean and comfortable. Breakfast was very minimal, could have been a little better. Jacuzzi was not working.