My room was a last minute booking due to a flight delay on PHX. I'm grateful that they had room for me. The bed was clean and very comfortable. There were the usual small soap, shampoo & cond. Very basic coffee/tea machine. The microwave worked fine. Check in process was pleasant. The morning breakfast selection was pleasant, average also. On my floor, 1 room had the entire door frame being redone. My room had a large patch of bonding putty on the bottom corner of the bathroom door and also on the wall area inside the bathroom. Not sure if it's a structural thing or guest damage.
So I'm not quite sure why this is an 8.8 rated hotel, more like just average 6.5-7.