Guest User
January 15, 2024
The first time I went, the experience was very bad. I made a reservation for Tansei Soup from 5 to 8 pm, and I arrived at the store ten minutes early. I was informed that the previous customer had overtime and had to wait. I asked what time I would wait, and the clerk said 5:15, and I said yes. I took my children to play in the lobby until 5:35, but they were not notified whether they could take a bath. So I asked the store clerk and was told that it wasn't ready yet and I had to wait. Because it was a five o'clock appointment, and I didn't come here at last minute, I have questions about why I agreed to the last guest's extra time without informing him in advance, even though he knew there was a guest behind him. Moreover, he didn't just use the extra time as he said when he entered the store. Wait 15 minutes. The first clerk who greeted me was rude and said there was nothing she could do. The second clerk asked if I wanted to change to another room. This one can be entered quickly after the water is put in. It is at the same price. I said yes, then this one. I hope it will be as soon as possible. The first clerk said that this is not for you to change. bad attitude. I finally went in at 5:45, which was a full 45 minutes late. The attitude of the clerk and the late processing during the whole process made me dissatisfied. If I hadn't asked, I don't know how long I would have had to wait. This is the first time I have encountered this for a store that has just opened not long ago. I will not go there again next time.
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