Guest User
April 9, 2024
First of all, the cleanliness of this B&B was okay when we checked in. However, because we stayed for five nights, it was not cleaned at all during these 5 nights. The towels were not changed because we made a reservation on Trip.com and later read reviews saying that the B&B was not cleaned. , I personally sent an email to ask them how much it would cost for daily cleaning, and the reply I got was that they would provide free cleaning every day. Because I could still cancel the reservation for free at that time, but I received a reply saying that the room was not canceled because it had been cleaned. But after I actually checked in, they said sorry that they were wrong and there would be no cleaning at all. Such a reply gave me the impression that this B&B has no integrity at all. Later, I found that the toilet exhaust fan in the room was broken and asked them to repair it. Unexpectedly, their reply was that the toilet in the room I stayed in did not have an exhaust fan. At that moment, I was so angry that I didn’t want to talk anymore, but it was clearly visible on the toilet. There is an exhaust fan (Room 201). Anyway, I will never stay in this room again.
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