515440975
October 26, 2023
Older style hotel from the outside but looks like it's been modernised inside. The room was clean with plenty of storage space. Very small bathroom with older style fixtures and fittings buy all in working order. Mini bar fridge was cold. No USB charge points. Large bath in the actual room right next to the bed - not our cup of tea and took up lots of room. We did not have a balcony - what can best be described as a ledge but we were able to see the sea. Extra pillows were supplied on request. The breakfast room has a fantastic aspect overlooking the ocean . Good selection at breakfast - fresh cappuccino on request. Breakfast staff were very friendly and remembered our coffee order every day. We stayed the 2nd week of October and whilst the weather was still very warm lots of nearby restaurants, shops and hotels had closed down for the season. So we had the beach to ourselves! Towels provided by hotel. Upon check-in, we got sent link via email to information about the hotel / news feed. This link stated that "the beach restaurant 'La Tavernetta Sul Mare' with an agreement with the Ambienthotels Panoramic provides all guests with special vouchers for lunch or dinner on the beach". We took from this wording that the vouchers would provide some level of discount at this Taverna being guests of the hotel. This was not the case at all - as when we enquired about these vouchers we were told that these are only available for guests on half/full board whereas we were room + breakfast guests. This wording on the website needs to be updated to not be so misleading - it clearly states "all guests". At the end of our stay we had a 6:00am train from the station, so we checked out the night before, asked for a cab to be arranged to pick us up at 5:45am. However when we arrived at reception there was no-one at the desk and the hotel doors were locked so we could not get out. We called and called & then the cab arrived so we were on one side of the door - cab driver was on the other. Finally we got out onto the terrace & I managed to get myself down the wheelchair life to ground level. By this time finally someone had turned up to reception to let my husband out. Why the front door was locked was unknown why there was no-one at reception when they knew we were leaving at that time. Anyway - we got out and were on our way. It was a nice stay - but a couple of things soured it for us.