Mercure Hotel Urumqi Beijing Road Torch Building

The travel agency that we originally booked was missing one room. The hotel front desk manager solved the problem very well and was very clear about the hotel. The room was very clean. The service is very good and the breakfast is very rich. I will stay here again next time.

The location of the hotel is easy to find. There is a large parking lot in front. Parking is convenient. However, it seems that the hotel does not bear the parking fee. The lady at the front desk is very beautiful and the service is very enthusiastic. The room is very clean and the breakfast is also very rich. I will stay there next time. Will come and stay

I stayed in this hotel for a week and the overall feeling is pretty good. I can give it four stars. Advantages: It is a brand-new hotel renovated in the Torch Building. The location is very convenient from the airport/high-speed rail station. There are food streets nearby. The hotel hardware, interior decoration, and services are all in line with Mercure's consistent standards. The semicircular building of the Torch Building gives a great view. Let me talk about the shortcomings that I personally feel: 1. The gym does not have weight equipment (dumbbells). The fitness equipment in Mercure is the simplest I have ever been to, which is very disappointing; 2. The hotel only has one elevator, which is used for both passengers and cargo. It is still being renovated, so the experience of using it is not good; 3. The breakfast is not satisfactory. The dishes are complete, but I haven’t seen a hard dish after a week of eating. Compared with the breakfast next to Atour and Ye Yema; 4. It is recommended that cleaning staff pay attention to personal hygiene.

The hotel room is good, the service at the front desk is also good, the breakfast is also good, the overall feeling is very good. The little Uighur girl who served as the room attendant gave me a very good impression and was quite considerate.

The service is really good and the hygiene is also very good. Friends who come to Urumqi can choose here.

I must say that the breakfast is very rich. It is the best hotel with the best breakfast since I stayed in a hotel for eight days in Xinjiang. The room is also very clean and new. The only shortcoming is that the toilet is not fully intelligent and only flushes automatically. That’s all.

The room environment is good, the location is excellent, parking is convenient, the reception service attitude at the front desk is very good, there are many varieties of breakfast, and transportation is convenient. I will come back next time. It was a very satisfying stay!

The hotel room is large and the staff has good service. They also helped to upgrade to a larger room type. The newly opened hotel is great. The check-in is smooth. There are many kinds of breakfast. The overall experience is good. I will come again next time.

The room facilities are very new, warm and comfortable, the bed is of moderate softness and hardness, and sleeping is comfortable. There is a Xiaodu smart speaker in the room, which can open the TV and curtains with voice. There is a Xiaomi humidifier on the bedside, and the room lighting is warm. The breakfast was sumptuous and delicious, especially the front desk service guy who was warm and sincere and deserves praise. Fruits and snacks are placed at the entrance to the elevator on each floor, making it easier for travelers who check in later to feel at home. It's not far from the International Grand Bazaar and Diwopu Airport. It takes more than 20 minutes by taxi.