Guest User
June 2, 2025
Having stayed here multiple times and always been satisfied, I opted for this hotel again, despite the new terminal being quite a distance away. My decision proved to be spot-on. First off, I was very pleased with the phone consultation about the airport shuttle. In particular, after my late-night arrival, I called the front desk to inquire about the hotel's transfer process, and a female staff member guided me patiently over the phone until I located the precise pick-up point. The staff at the airport shuttle waiting area were also incredibly welcoming and helpful. Even with a short wait for the shuttle, I had no complaints at all. The seamless and orderly airport-to-hotel transfer service truly put my mind at ease. Upon reaching the hotel, I discovered the female staff member's name was Li Ruotong. As there were many guests arriving on the same shuttle, another front desk employee, Xie Xingwang, joined Li Ruotong to swiftly process our check-ins. This allowed us to get to our rooms and rest quickly, which was essential given our early morning flight! I want to take this opportunity to sincerely thank both Li Ruotong and Xie Xingwang! This airport hotel truly is a lifesaver for guests arriving late and departing early!
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