Ramada by Wyndham Venice Hotel Venezia Reviews

Very nice

The air conditioner cannot be adjusted by itself, and the startup noise is very loud, but this is the case here. The customized breakfast service is not bad, but there is no coffee provided, and I was not asked proactively.

The room was not very clean and over priced. I spoke to the front desk and they took care of it immediately. When we came back the room was immaculate, house keeping spent about 2-21/2hrs cleaning. The staff was very friendly and accommodating. I don’t know if I would stay there again.

The room i paid for was not available. I was downgraded with no reduction in cost. When we tried to check in at 5:30 pm there was no rooms available or cleaned. The place was dated 20 years ago. Terrible!

Very disappointed that hot tub wasn’t working and that we weren’t notified prior There were other options if we were notified. Also, room originally given wasn’t cleaned when we entered. I’ll take this off my list when visiting Venice again

When we checked in our first room had leaky floors( puddle that formed right in front of the door when you walk in and water that bubbled up through the flooring near that same area). The next morning We asked the front desk to check on the water/puddling while we were out for the day and when we got back later on, we asked the front desk if anything was done, they had no record or recollection to have it checked out. They then tried to contact maintenance but could not get a hold of anyone for 30 mins. Maintenance checked out the floor and said we couldn’t stay in the room so they did move us. Another item was that the pool and hot tub were out of service even though that was not said before we reserved the room and was one of the bigger reasons why we wanted to stay there. The hotel said since we booked through a tied party they couldn’t provide any discounts. Maybe ******* can help us??? The hotel should have given us a few comp rooms for the inconveniences but just gave us two free drink tickets( that is nothing in my mind) Lastly was the door key cards, we needed to get new key cards each time we left and came back as the cards never worked on the door. The hotel said they knew about this issue and that they need to get new card system but that was still another inconvenience.

I made the reservation several months in advance. Upon arrival to check in at 330pm we were told the room was not available and could not give any time frame when it would be ready. We had to advocate strongly with Manager to get our room. Met two couples that were still waiting for their room at 6pm. No hot water for one day of our 2 day stay. Pool was closed. Will only stay at Marriott’s moving forward.

Room was not ready till after 6:00pm. Had an event to go to when we arrived so had to find a room to get ready in and iron clothes. Pool was closed and did not know that ahead of time. Housekeeping was non existent. Bar was great but not officially part of the hotel so you couldn't charge anything to your room.

the stay was amazing, unfortunately the hottub and pool were shut down due to a leak, but bar and Morgan were above wonderful and made up for it!

Supervisor was the bright spot rest of staff rude. Tried to put us next to year round transients.

Hotel needs updating- could have a shower as water flow too slow, room floor Sandy, room smelled of old cigarette smoke although billed as none smoking. Had to ask and push to get our vip amenities. Felt somewhat unsafe due to being placed in back corner and a lot of young men out in corridors hanging out.

Well...the cleanliness has suffered ( I've been there before). I get it staffing issues. But for $1600 one should be able to get supplies...towels cups toilet paper get garbage emptied. Those things take minutes. I wasn't asking for a deep clean. Just supplies and I couldn't even get that. Mold smells in shower. Questioning whether to go back. I'm not above doing some keep up but when I'm told I'll get some supplies and don't...that's serious. $1600/wk

There were no shower towels available when we requested more, we were given pool towels. Property needs maintenance, the A/C thermostat didn’t work the second night, it was stuffy in the room. Noisy people at night and early morning. Shower handle was almost falling off. Breakfast was an extra charge, the hotel was too pricey, we won’t stay here again. I was told they were understaffed which seems to be the trend nowadays.

Given a handicapped room. Very noisy, felt unsafe. No signage for hotel so didn’t know it was there without gps. When I registered, I was given the key cards and informed there would be a $50 deposit which would be refunded when I checked out. That was it. No welcome, no mention of amenities, restaurant, anything. Romm was very clean